Toll Free Service Management System News

Proposed Rationing Of Toll-free Phone Numbers.

August 28, 2008 · 64 Comments

The stock of available toll free numbers is now so depleted that insiders say government agencies may implement another rationing of the 800, 888, 877, and 866 pre-fixes within months. Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

The federal government rationed coveted 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. But the U.S. supply of available 1-800 numbers, dwindling for years, is again nearly depleted. Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800 numbers are decreasing while demand is growing at unprecedented rates.

The force behind the demand for toll-free numbers is not only the traditional business use: a growing market is comprised of residential customers. If rationing is implemented, obtaining a new toll free number will be more difficult than ever before.

The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. Since then, there have been no new pre-fixes introduced and supplies are rapidly shrinking.

There are no immediate plans to add another toll free pre-fix. In fact, the reserved 855 pre-fix numbers are not expected to be released for several years. Meanwhile, toll free phone numbers have become a staple of the business world and demand is consistently rising.

Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended but numbers can safely and rapidly be obtained through providers such as AT&T, Verizon, or Qwest.

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