The people staffing the toll-free hotline were stunned: They’d hoped to help find the families of 39 people whose mass suicide here had been discovered the day before. But a staggering 1,500 calls came in between 2 p.m. Thursday and midday Friday. ”I had no idea that there were so many people missing,” said Barbra Burgess, the county senior telecommunications analyst who set up the 800 number with help from GTE. More than 1,050
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Toll Free Service Management System News 