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COSTLY WRONG NUMBER FOR SMALL FIRM

Posted on October 14, 1996 by smsgov

A wrong number in a computer manual has caused headaches and a huge phone bill for a small educational toy distributor. Compaq Computer Corp., the world’s biggest personal computer maker, printed the toll-free number for Play ‘n Learn Sales Inc. in manuals as the help line for a Word-Perfect program that is installed on its Presario 7100 machines. No help As a result, dozens of calls a day come into the family-run Play ‘n Learn, sometimes through the…

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