DMV Required to Reinstate it’s Toll-Free Number

DMV keeping its toll-free numbers

June 14, 2011 at 4:56 pm by Brian Lockhart

The Department of Motor Vehicles’ effort to cut costs by jettisoning it’s toll-free phone lines has failed.

Our Hearst newspapers reported on the proposal in mid-May.

Bill Seymour, a DMV spokesman, said today legislation exempting the agency from the toll-free requirement did not pass the General Assembly, which adjourned last Wednesday.

“The funding for the phones was removed, the statutory requirement was not,” Seymour said. “That means we’re obligated to have the numbers. We need to figure out how to do that.”


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