Consumers made 15 billion calls to toll-free telephone numbers last year.

Posted on May 30, 1996 by smsgov

While this so-called 800 service is fairly cheap, companies paying for these calls need to make sure they’re getting their money’s worth. The majority of companies with 800 numbers are small businesses, but they don’t think about how to get the most out of them, says Phil Seitz, who oversees Custom 800 for Pacific Bell.

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