Users who are waiting to reserve a number that will soon be returned to spare now know what time a given number will automatically spare. With the implementation of SMS/800 Release 16.0, numbers scheduled for automatic spare are released at 11 pm Central.
Previously, the system spared numbers throughout the day as their waiting periods expired, but users interested in reserving the number once it was spare never knew exactly when the number would be available. In response to this uncertainty, users often sent repeated queries on a number on the day it was supposed to go spare.
To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.
Users can go to the REL screen to verify the established time for sparing numbers.
The 11pm release also does not affect numbers manually spared by users. Numbers directly spared by the users, including numbers spared with the Multi-Dial Number Spare feature, will be spared immediately.
Filed under: Information | Tagged: 800, 800 number, sms, sms800, status, toll free | 17 Comments »