Once the darling of the telecommunications industry, VoIP (Voice Over Internet Protocol) is losing steam as the premier phone service option, replaced by the more reliable fiber optic connections.
Vonage is proving to be the most reliable VoIP service providor. Vonage has the largest customer base and highest rated uptime of other VoIP companies.
VoIP converts voices into digital signals that travel over the Internet. However, it has become difficult to perfect these systems and missed connections and interrupted service are a common problem. VoIP allows the calls to be made from a computer, a special phone, or a regular phone. To use VoIP, a broadband, or high speed, connection is required. If the caller is using a regular phone, the connection is converted to a normal telephone connection before it reaches its destination.
Unlike fiber optic service, VoIP service may be lost during power outages. Connections to faxes are often problematic as are calls for emergency services.
VoIP users may also find that some calls they wish to make just wont connect to the other party. Until these glitches are fixed, fiber optics is considered a superior option, particularly for toll free phone service. Business owners who subscribe for an 800 number are dependent on clear, reliable connections to their customers and cannot risk losing business on unstable VoIP systems.
The value of a 1-800 number has become a necessity for any business. Toll free numbers allow callers to reach businesses, organizations and even friends and relatives without being charged for the call. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. But the connection must be perfect for a toll free number to be beneficial. VoIP service cant make that promise. Fiber optics is the better option.
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