NC House Frees Phone Companies from Oversight

The North Carolina State House has decided to free local telephone service providers from state regulation that for decades made sure the companies justified their prices, responded to consumer complaints and maintained service standards. The House members voted to allow 16 providers to cut loose from the Utilities Commission which sets conditions on rates, terms, and quality of their services.
Supporters said the phone companies need price deregulation because their former monopoly positions have been eroded under competition from wireless, Internet and cable television companies that are not regulated.

It Can Be Difficult To Get An 800 Phone Number

Toll free service has a long history. 800 numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the FCC to introduce a new pre-fix.

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