Fake Toyota phone number prompts phone charge

Posted on February 18, 2010 by smsgov

Fake Toyota phone number prompts phone charge
© 2010 Longmont Times-Call

DENVER — Scammers have obtained a toll-free phone number that differs by one digit from the official Toyota helpline, and people who call the wrong number will be charged $5.96, the Better Business Bureau announced today.

In addition, operators of the fake number ask for information, such as a Social Security number, that makes callers vulnerable to identity theft, the Bureau said.

The correct number for Toyota is 800-331-4331. The Better Business Bureau is cautioning Toyota owners to be sure they call the correct phone number.

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Toyota Recall Info With Toll Free

Posted on February 5, 2010 by smsgov

Toyota is, like so many companies do, using toll free phone numbers to handle their customer service. In the midst of a crush of calls related to their recent recall troubles, Toyota has implemented toll free numbers with bilingual service to answer all their customers concerns. After dealing with the inconvenience and danger of the recall, customers do not want to pay to call the company for information. This is true with any company in any circumstance. Toll free numbers are a necessity and more numbers are needed to address the growing demand for toll free service.

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