Proposed Rationing Of Toll-free Phone Numbers.

The stock of available toll free numbers is now so depleted that insiders say government agencies may implement another rationing of the 800, 888, 877, and 866 pre-fixes within months. Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

The federal government rationed coveted 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. But the U.S. supply of available 1-800 numbers, dwindling for years, is again nearly depleted. Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800 numbers are decreasing while demand is growing at unprecedented rates.

The force behind the demand for toll-free numbers is not only the traditional business use: a growing market is comprised of residential customers. If rationing is implemented, obtaining a new toll free number will be more difficult than ever before.

The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. Since then, there have been no new pre-fixes introduced and supplies are rapidly shrinking.

There are no immediate plans to add another toll free pre-fix. In fact, the reserved 855 pre-fix numbers are not expected to be released for several years. Meanwhile, toll free phone numbers have become a staple of the business world and demand is consistently rising.

Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended but numbers can safely and rapidly be obtained through providers such as AT&T, Verizon, or Qwest.

Automatic Number Spare Release at 11PM

Users who are waiting to reserve a number that will soon be returned to spare now know what time a given number will automatically spare. With the implementation of SMS/800 Release 16.0, numbers scheduled for automatic spare are released at 11 pm Central.

Previously, the system spared numbers throughout the day as their waiting periods expired, but users interested in reserving the number once it was spare never knew exactly when the number would be available. In response to this uncertainty, users often sent repeated queries on a number on the day it was supposed to go spare.

To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.

Users can go to the REL screen to verify the established time for sparing numbers.

The 11pm release also does not affect numbers manually spared by users.  Numbers directly spared by the users, including numbers spared with the Multi-Dial Number Spare feature, will be spared immediately.