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Toll Free On The Rise For Power Companies

Posted on June 18, 2009 by smsgov

Power companies all along the East Coast are in the process of setting up toll free numbers in case of a hurricane this summer. As the annual storm season approaches, and with predictions indicating a high number of hurricanes in 2009, toll free phone service will be one of the main ways people can obtain information prior to the storm and assistance, if necessary, afterwards. For example, Virginia Dominion Power has set up 1-888-667-3000 to report outages or downed lines. The company’s outage reporting system, which consists of call-center representatives as well as an automated voice response unit, can handle up to 100,000 calls an hour.

Filed under: Information | Tagged: 1 800 numbers, 1-800 numbers. toll free numbers. tollfree. phone service, toll free, toll free service |

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