FCC Oversight

Posted on August 6, 2009 by smsgov

The FCC does not play a role in the assignment of new toll free numbers. Instead, they regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the FCC has declared that the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers (resp. orgs) and phone companies. Subscribers have the option of shopping around for the best quality and the best rates.

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Don’t Prolong Your Toll Free Order

Posted on August 6, 2009 by smsgov

Toll free service has become a staple for businesses, organizations, and not-for-profits. According to reports, 98% of Americans use toll free numbers regularly. Businesses can see increases of as much as 600 percent if an advertisement includes a 1-800 number. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

Read more here.

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