Toll Free Shortage Causes Scare, Options Considered

Thirteen years after the federal government rationed the dwindling supply of toll free numbers, reports are circulating that rationing will once again be implemented. Severe shortages of 800 numbers are forcing these extreme measures as a means of protecting the limited remaining supply.

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Finding a Good Toll Free Can Be Demanding

Toll free service has a long history. 800 numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the FCC to introduce a new pre-fix.

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