1-800 Numbers on Your Receipts

Posted on June 29, 2011 by smsgov

Looked at your receipt lately after you have shopped at a large chain store? Chances are it includes a 1-800 number for a survey and a chance to win a shopping spree to that store or its affiliates. Marketing and 1-800 numbers have always gone hand-in-hand but this summer most of the large companies are including these opportunities for a chance to win along with collection of customer info and feedback. It is beneficial to the customer and it helps the companies.

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Toll Free TTY Access

Posted on August 27, 2009 by smsgov

Sprint and Southwest Airlines now offer toll-free TTY (teletypewriter) and video relay access, giving deaf and hard-of-hearing customers direct access to Southwest Airlines customer service. With this toll free service, deaf, hard-of-hearing, and speech disabled customers needing to call Southwest Airlines can dial a dedicated toll-free TTY telephone number: 800-533-1305. That number is answered by a Sprint relay agent. The Sprint relay agent relays information between the Customer Service representative and the relay user in English or Spanish.

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