Thirteen years after the federal government rationed the dwindling supply of toll free numbers, reports are circulating that rationing will once again be implemented. Severe shortages of 800 numbers are forcing these extreme measures as a means of protecting the limited remaining supply.
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Toll free service has a long history. 800 numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the FCC to introduce a new pre-fix.
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According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of disconnected numbers is low because 800 numbers are extremely effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during a weak economy.
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To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.
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Saving paper is just one benefit of signing up for unique toll free phone service features. Toll free service has become a necessity for successful businesses, organizations, and not-for-profits. According to reports, 98% of Americans use toll free numbers regularly. Businesses can see increases of as much as 600 percent if an advertisement includes a 1-800 number. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.
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Insiders are calling it the perfect storm. Toll free phone service has hit all all-time high in popularity. The 800 numbers are so successful that once obtained, they are rarely retired. And the federal government has not released reserved numbers intended to alleviate the shortage. Supplies will soon run out.
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Once used primarily by big businesses, 800, 888, 877, and 866 toll free numbers are now popular with small businesses, charities, churches, and for personal use. Toll free service has become a staple of all successful businesses. Demand has grown quickly but the supply of numbers has remained stagnant.
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With the fixed amount of available 800 numbers shrinking fast, subscribers who waited to secure toll free service are now learning why it is so difficult to obtain a number.
Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand.
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Users who are waiting to reserve a number that will soon be returned to spare now know what time a given number will automatically spare. With the implementation of SMS/800 Release 16.0, numbers scheduled for automatic spare are released at 11 pm Central.
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Toll Free Service Management System News 