An unprecedented decrease in the availability of 1-800 numbers has business owners and organizations nationwide scrambling to subscribe for toll free service.
With more than 8,000 toll free numbers registered each day, the supply of available numbers is quickly depleting. This scarcity is causing a rush to obtain new toll free numbers or obtain disconnected numbers returned back to the system.
Toll free numbers were introduced in 1967. By the 1980s, nearly half of all long distance calls would be toll free. Today, 98 percent of adults say they regularly use toll free numbers. Meanwhile, the supply of 800, 888, 877, and 866 numbers are at an all-time low. More than two-thirds of the available numbers are taken and there are no immediate plans by the Federal Communications Commission to introduce a new pre-fix.
According to the FCC, toll free numbers “have proven successful for businesses and are increasingly popular for personal use.” Toll free phone numbers give companies an edge over the competition by allowing customers to call for information on a product or service without being charged. This type of personal service is key to a successful business. The ability to speak to a company representative about the product, shipping options and availability of the item provides a sense of security in the product and lends legitimacy to the business.
But the limited availability of toll free numbers could have an impact on small business owners. The supply is the lowest it has ever been, while popularity of 1-800 numbers is soaring. Insiders fear that customers waiting to secure a toll free 1-800 number or vanity number may find the supply of suitable numbers gone.
Experts say the demand drastically outweighs supply and advise that the only way to guarantee obtaining a toll free number is to get one immediately.
When a 1-800 number is disconnected and cooled-off, it is returned to the database and becomes instantly in demand. Waiting for a “perfect” retired number is a mistake. Only a small percentage of used numbers become available each year; and new unused numbers are going fast. The most cost effective and efficient way to secure a toll free number is to contact a reputable service provider such as the ones listed on https://smsgov.com/companies/ for example. With these types of services, securing a number can be completed by phone or on the website in just minutes.
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