Why do toll-free phone companies require a bill copy to transfer your 800 number?

If you currently control your own 1-800 toll free phone number (or 888/877/866) and choose to transfer your toll free number to another company (also called ‘porting your number’) the company you are  ransferring it to will require a bill copy, but why?

The answer is simple; it’s for the security of three entities:

1. The phone company
2. You
3. Every other person who has a toll free number

Recently there have been reports of some rogue toll free companies that claim you don’t need a bill copy, or that if a bill copy is requested you should dispute having to send one.  That information is inaccurate and skewed for the following reasons:

Legitimate phone companies require a copy of your bill to port-in an 1-800 phone number.  Conversely, there are also illegitimate “toll free companies” in quotes because they are often shady, underhanded and deceitful shadowy entities lurking with no fixed address hoping to acquire your toll free phone number under their control.  If you are a legitimate toll-free user, it’s important that you don’t fall into their trap.  Oftentimes, upto 90% of their phone service is being used by scammers worldwide that buy from a shady phone company because it’s easier to get away with breaking the law and doing the kind of stuff that normal phone companies proactively prohibit; like Nigerian Bank Scams, or the phone number
used on the websites of Viagra bulk email SPAM.

If the phone company doesn’t have safe procedures for verifying the end-user of a toll free phone number before they begin transferring it, then it would be YOUR toll free number being put at risk.  What if someone tries to transfer YOUR 1-800 number  without your consent either on purpose or on accident, if the phone company doesn’t verify the bill copy, the phone company could be held liable for damages, AND it could severely disrupt the business of the toll-free user and their callers.  No legitimate phone company wants to be a part of causing that, it’s an all around bad situation for everybody.  The bottom line is that phone companies that require bill copies have no liability because they create an environment that has no liabilities; the other “phone companies” create glitches and cause problems.

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11 Responses

  1. […] How to avoid this scam When porting a toll-free number into your company, always require a copy of your customers’ recent toll-free telephone bill issued from a legitimate Resp-org and verify that the name on the bill and the ring-down number match your records.  (make sure the bill is not fake) and make sure your customers identity is true.  More on transferring a number […]

  2. […] more here. Possibly related posts: (automatically generated)Toll Free Service Can Vary GreatlyToll Free On […]

  3. […] March 7, 2010 · Leave a Comment If you are considering a toll free transfer you will need to fill out a transfer form and provide a bill copy to the carrier you want to switch to. Recently there have been reports of some rogue toll free companies that claim you don’t need a bill copy, or that if a bill copy is requested you should dispute having to send one. That information is inaccurate and skewed and could get you in to a lot of trouble. Many have lost their toll free numbers in a port process by not going with a reputable provider that requests ports legally. Get more information here. […]

  4. […] more here. Possibly related posts: (automatically generated)Toll Free Service Can Vary GreatlyTale Of Toll […]

  5. […] more here. Possibly related posts: (automatically generated)Is a Bill Copy Required to Port a Number?What is […]

  6. […] more here. Possibly related posts: (automatically generated)Is a Bill Copy Required to Port a Number?When […]

  7. […] Toll Free Transfer Requirments Posted on December 16, 2010 by smsgov If you currently control your own 1-800 toll free phone number (or 888/877/866) and choose to transfer your toll free number to another company (also called ‘porting your number’) the company you are ransferring it to will require a bill copy, but why? Find out here. […]

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