Pfizer has launched a new toll free number as part of a program to provide people with free prescription drugs for up to a year to people who have lost their jobs and health insurance. To be eligible, people must have lost their job since January 1st and have been on Pfizer drugs for three months or more before that. Patients can call a toll-free number, 866-706-2400, to sign up.
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Power companies all along the East Coast are in the process of setting up toll free numbers in case of a hurricane this summer. As the annual storm season approaches, and with predictions indicating a high number of hurricanes in 2009, toll free phone service will be one of the main ways people can obtain information prior to the storm and assistance, if necessary, afterwards. For example, Virginia Dominion Power has set up 1-888-667-3000 to report outages or downed lines. The company’s outage reporting system, which consists of call-center representatives as well as an automated voice response unit, can handle up to 100,000 calls an hour.
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Toll Free Service Management System News 