How-to Become an Approved Toll Free Resporg

The application process consists of three main steps:

1. Fill out and submit the 10 page Service Establishment Form.
2. Send your deposit to the SMS800 Help Desk. (about $4000)
3. Study for and pass the certification test

You can begin the application process by clicking here

The FCC’s Administration of Toll Free Numbers

The FCC does not play a role in the assignment of new toll free numbers. Instead, they regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the FCC has declared that the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers (resp. orgs) and phone companies. Subscribers have the option of shopping around for the best quality and the best rates.