The Function of the SMS/800

Questions have arisen about the role of the 800 Services Management System. This is how it works: the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies. The team has final authority on all issues that arise at SMS/800.

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  1. Indeed, questions about SMS/800 have arisen. Some are placed on quasi-governmental websites.

    While the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers, they often work with other toll free exchanges like 866. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies, including Sprint, Qwest, and Bell Atlantic. Remember, no team has final authority on all issues that arise at SMS/800.

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