CBS Reports: Decline of Available Toll-Free Numbers Causes Alarm

cbs4denvercbs4There is an increasing demand for toll free phone numbers despite the financial slow down. However, those who are applying for new toll free numbers are facing problems in finding new numbers, which is suspected to be caused by the illegal hording of the toll free numbers.

Read the full report on CBS4

Why do toll-free phone companies require a bill copy to transfer your 800 number?

If you currently control your own 1-800 toll free phone number (or 888/877/866) and choose to transfer your toll free number to another company (also called ‘porting your number’) the company you are  ransferring it to will require a bill copy, but why?

The answer is simple; it’s for the security of three entities:

1. The phone company
2. You
3. Every other person who has a toll free number

Recently there have been reports of some rogue toll free companies that claim you don’t need a bill copy, or that if a bill copy is requested you should dispute having to send one.  That information is inaccurate and skewed for the following reasons:

Legitimate phone companies require a copy of your bill to port-in an 1-800 phone number.  Conversely, there are also illegitimate “toll free companies” in quotes because they are often shady, underhanded and deceitful shadowy entities lurking with no fixed address hoping to acquire your toll free phone number under their control.  If you are a legitimate toll-free user, it’s important that you don’t fall into their trap.  Oftentimes, upto 90% of their phone service is being used by scammers worldwide that buy from a shady phone company because it’s easier to get away with breaking the law and doing the kind of stuff that normal phone companies proactively prohibit; like Nigerian Bank Scams, or the phone number
used on the websites of Viagra bulk email SPAM.

If the phone company doesn’t have safe procedures for verifying the end-user of a toll free phone number before they begin transferring it, then it would be YOUR toll free number being put at risk.  What if someone tries to transfer YOUR 1-800 number  without your consent either on purpose or on accident, if the phone company doesn’t verify the bill copy, the phone company could be held liable for damages, AND it could severely disrupt the business of the toll-free user and their callers.  No legitimate phone company wants to be a part of causing that, it’s an all around bad situation for everybody.  The bottom line is that phone companies that require bill copies have no liability because they create an environment that has no liabilities; the other “phone companies” create glitches and cause problems.

Toll-free Ration Bill Reintroduced With Changes.

Rumors are swirling that an amended proposal to ration the remaining supply of toll free phone numbers has been re-introduced to officials at the 800 Service Management Systems (SMS/800). Earlier this year, insiders reported that a similar rationing bill was narrowly defeated.

If approved, this would be the second time toll free numbers were rationed. The federal government rationed coveted 800 numbers in 1995 until the new 888 pre-fix was introduced a year later. Industry insiders are eagerly awaiting the outcome of this latest rationing proposal. Telecommunications experts are reportedly concerned that a toll free number ration could delay new phone service applications in the midst of one of the worst U.S. economic downturns in decades.

To overcome shortages of 1-800 numbers in the past, 888 and 877 were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers debuted. But toll free numbers have become such a valuable commodity that the stock is once again depleted.

The U.S. supply of available 1-800 numbers, dwindling for years, is now nearly depleted. Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available numbers are shrinking while demand is growing at unprecedented rates.

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

Experts recommend that anyone wishing to obtain a, 866 toll free number secure one immediately. With a limited number of toll free possibilities, the finite numerical supply is nearly expended. Companies like AT&T and Verizon can quickly secure a number for any subscriber, then offer low rates, a variety of services and reliable fiber optic connections.

FCC Targets Illegal Sale of Toll Free Numbers

Following the emergence of a black market for valuable toll free numbers, including catchy vanity numbers, sources say federal authorities are cracking down on the illegal sales of 800 numbers.

Insiders say to avoid being caught in an undercover investigation and facing hefty fines from the Federal Communications Commission, anyone interested in obtaining an 800 number should deal with reputable service providers such as Qwest, or AT&T.

The FCC does not play a role in the assignment of numbers to subscribers. However they do set and regulate the guidelines under which 800 numbers can be used and obtained. According to the FCC, hoarding and warehousing numbers is prohibited and punishable with severe fines.

Along with hoarding, the outright sale of specific toll free numbers is likewise illegal. Some crafty entrepreneurs have attempted to skirt the regulations by “leasing” or “renting” numbers. But industry insiders say the crackdown on illegal use of toll free numbers is aimed at this practice too.

The demand for 800 numbers is at an all-time high. Finite supplies of available 800, 888, 877 and 866 numbers are plummeting. Making the situation worse, insiders report that the much-anticipated launch of the new 855 numbers may be held off until 2011. Meanwhile more than two-thirds of available numbers have been taken off the database and millions of subscribers registered for numbers each year.

According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of retired numbers is low because toll free numbers are so effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

Man Fined After Trying To Sell 800 Number

The owner of a valuable 800 toll free number who attempted to illegally sell the number to an undercover agent faces stiff fines according to regulations set by the Federal Communications Commission.

By law, phone numbers cannot be sold or brokered. In 1997, the FCC made the sale of 800 numbers illegal. Because of the short supply of available numbers, complaints were pouring in at that time that price gouging for the popular numbers was becoming a common practice. The FCC acted quickly, prohibiting sales.

According to the FCC, anyone who is caught hoarding or selling toll free numbers will face severe penalties. In the past these have included an $11,000 fine per incident.

The demand for 800 numbers is at an all-time high. Finite supplies of available 800, 888, 877 and 866 numbers are plummeting. Making the situation worse, hopes that the new 855 numbers would soon be released have been dashed as insiders report the launch of the numbers may be held off until 2011. Meanwhile more than two-thirds of available numbers have been taken and millions of news numbers are registered each year.

According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of retired numbers is low because toll free numbers are so effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy. Because businesses that offer 1-800 numbers prosper, disconnected numbers returned into the system are scarce.

In an unstable economy, small businesses need reliable marketing tools to increase the flow of new and repeat business and compete with bigger, sustained companies. Toll free numbers instantly win customer confidence and give new businesses the jumpstart they need to grow into sustained companies.

Advisors say the best way to obtain a toll free number before supply runs out is to use a legal, reliable toll free service provider that has access to the database of available numbers.