Wiretaps On Phone Lines Can Effect Your Toll Free

Emerging technology has raised questions about how, and under what circumstances and situations, law enforcement agencies can tap into and trace phone calls. As new and enhanced telecommunications systems develop, the debate over this issue becomes more intense.

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We Address Federal Guidelines About Wiretapping Concerns

As new and enhanced telecommunications systems develop, the debate over this issue becomes more intense.

At this point, law enforcement officers and intelligence agencies can seek permission from the courts to enact surveillance of telephone and computers as part of an investigation. They are authorized to do so by the Wiretapping Act of 1968, the Communications Assistance for Law Enforcement Act of 1994 (CALEA), and the Patriot Act of 2001.

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When Could Call Monitoring Occur?

Emerging technology has raised questions about how, and under what circumstances and situations, law enforcement agencies can tap into and trace phone calls. As new and enhanced telecommunications systems develop, the debate over this issue becomes more intense.

Read more here.

Call Capture Now Standard

The Call-Capture feature, available from some toll free carriers, is an indispensable marketing tool that can be used in a variety of ways. Using Real-Time Automatic Number Identification (ANI) every single call to a 1-800 number can be identified. ANI provides a business owner with the caller’s ten-digit phone number, even if the call came from a blocked number. With this tracking feature these blocked calls can be unblocked and made available to the subscriber. With every call to a toll free number accounted for, the subscriber can develop very specific marketing plans.

Does CALEA provide the ability to allow law enforcement have to monitor phone calls?

Law enforcement agencies are, when warranted, able to tape the specifics of a conversation or to trace the origins of a call without either party on the call being aware of the surveillance. Under the provisions of CALEA, this applies to all telecommunications companies including VoIP—Voice Over Internet Protocol—services.

Communications over fiber optic systems are more difficult to tap and monitor. With fiber optic technology, picking up on transmissions can be more difficult.

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Does Law Enforcement Have the Legal Right to Monitor Phone Calls?

Law enforcement agencies are, when warranted, able to tape the specifics of a conversation or to trace the origins of a call without either party on the call being aware of the surveillance. Under the provisions of CALEA, this applies to all telecommunications companies including VoIP—Voice Over Internet Protocol—services.

Read more here.

What technology allows law enforcement to monitor phone calls?

Law enforcement agencies are, when warranted, able to tape the specifics of a conversation or to trace the origins of a call without either party on the call being aware of the surveillance. Under the provisions of CALEA, this applies to all telecommunications companies including VoIP—Voice Over Internet Protocol—services.

Read more here.

What capacity does law enforcement have to monitor phone calls?

Emerging technology has raised questions about how, and under what circumstances and situations, law enforcement agencies can tap into and trace phone calls. As new and enhanced telecommunications systems develop, the debate over this issue becomes more intense.

Read more here.

CALEA is Law

On August 15, 2000, in the case of United States Telecom Association, et al., Petitioners v. Federal Communications Commission and United States of America, respondents and AirTouch Communications, Inc., Interveners. (D.C. Circuit, August 15, 2000) the United States Court of Appeals for the District of Columbia Circuit partially vacated and remanded to the Federal Communications Commission the Third Report and Order FCC 99-230. The court vacated the FCC’s decision with respect to four Punch List capabilities: dialed digit extraction, party/hold/join/drop information, subject initiated dialing and signaling, and in-band/out-of-band signaling. The court’s ruling requires the FCC to reconsider whether these four Punch List items are mandated by CALEA, and to enter a new decision in accordance with the court’s instructions.

Read more here.

Toll Free Number Features Call Capture

The Call-Capture feature, available from some toll free carriers, is an indispensable marketing tool that can be used in a variety of ways. Using Real-Time Automatic Number Identification (ANI) every single call to a 1-800 number can be identified. ANI provides a business owner with the caller’s ten-digit phone number, even if the call came from a blocked number. With this tracking feature these blocked calls can be unblocked and made available to the subscriber. With every call to a toll free number accounted for, the subscriber can develop very specific marketing plans.