The Call-Capture feature, available from some toll free carriers, is an indispensable marketing tool that can be used in a variety of ways. Using Real-Time Automatic Number Identification (ANI) every single call to a 1-800 number can be identified. ANI provides a business owner with the caller’s ten-digit phone number, even if the call came from a blocked number. With this tracking feature these blocked calls can be unblocked and made available to the subscriber. With every call to a toll free number accounted for, the subscriber can develop very specific marketing plans.
Filed under: Information | Tagged: 1 800 numbers, 1-800, call tracking, toll free, trace the call |
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