Telecoms Compelled to Assist CALEA

Posted on October 14, 2009 by smsgov

All telecommunications companies as defined by the Communications Assistance For Law Enforcement Act (CALEA) must maintain updated system securities plans with the Federal Communications Commission. Internet providers and VOIP service providers were required to submit their initial plan by March 2007 and now must provide updated material as mandated by CALEA. Virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.

Filed under: Information | Tagged: , | Leave a comment »

Informing the Uninformed

Posted on October 14, 2009 by smsgov

When advising our toll free customers, it is important that we steer them toward selecting a number that suits their company image and one that can be easily recalled by their consumers and clients. We also must take the time to remind them to always include their 800 numbers on your business cards, brochures, website, and to advertise the number liberally. Our advice as telecommunications experts is invaluable to business owners using toll free as a marketing strategy.

Filed under: Information | Tagged: , , , | 1 Comment »