Consumers Count On 800 Support

Posted on November 9, 2009 by smsgov

American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.

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Despite De-Activations of 800 Numbers, Shortage Continues

Posted on November 9, 2009 by smsgov

A recent plea for the deactivation of unused 800 numbers resulted in a surge of numbers returned to the main database. But despite these mass replacements, the supply of available toll free numbers continues to dwindle as thousands of subscribers register for a 1- 800 number each day.

Read more here.

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