Don’t Get Taken By Black Market Brokers

With toll free service soaring in popularity while finite supplies of available numbers drop, attempts to illegally buy and sell choice numbers on the black market is increasing.

According to regulations enacted on April 11, 1997 by the Federal Communications Commission (FCC) toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences.

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Business Marketing Experts Perscribe Toll Free

With the economy not expected to rally anytime soon, economists are advising business owners to shift their marketing tactics to direct response—including using toll free phone numbers to attract consumers and sustain relationships with existing customers. Toll free is a proven marketing strategy that marketing experts say is a necessity in these days of staunch competition for every consumer dollar.

Back Stock of Good Toll Free Numbers Do Exist

Despite the nationwide shortage of toll free numbers, there are some carriers that can still provide subscribers with suitable 800 and vanity numbers for immediate ownership. This news may come as a relief to some business owners who have been finding it difficult to obtain a good toll free number. By researching different carriers, subscribers will find some that have ample stock, for now.

Applications for Toll Free Phone Service Continue to Rise

In recent years, an average of 8,000 new toll free numbers have been doled out each day from the main database of available numbers, managed by the 800 Service Management System (SMS/800). With 800 numbers bursting in popularity while the supply of available numbers shrinks, insiders say the number of daily applications could double by the end of the year.

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Toll-free Ration Bill Defeated at SMS800.

Once used primarily by big businesses, the 800, 888, 877, and 866 toll free numbers are now popular with small businesses, charities, churches, and for personal use. Toll free service has become a staple of all successful businesses. Demand has grown rapidly however the supply of numbers has remained stagnant. Despite this shortage, reserved 855 numbers are not expected to be released by the FCC for several years. Until a new pre-fix is launched, which could take years, it appears the race is on to secure the remaining numbers.

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The SMS/800 Data Center

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. SS/800 keeps records on the status of all 800 numbers, service providers, and call routing options. When an 800 number is disconnected, it goes into what is referred to as the aging process. After several months, it becomes available on the SMS/800 database.

Is a Virtual Office Right For You?

When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.

Influx of 1-800 Hotlines Continues

In addition to the recently announced toll free numbers to help provide assistance and information about the swine flu, millions of other toll free hotlines are available to help people in distress, victims of natural disasters, or just for those seeking information or looking to report a problem.
When toll free service first became popular, a handful of 1-800 hotlines were established. Now, there are millions of 24-hour hotlines offering assistance for people in almost any circumstance.

Standard Service or Virual Office?

When getting a full service toll free/virtual office system, advise your clients to carefully consider the options. For instance, they should think carefully before getting the type of automated system that may turn off potential customers. These systems can be effective for some types of businesses: but they can be a detriment for many others. Consider whether an automated system matches a company’s image. If they do decide to go with an IVR system, buying one instead of renting one typically makes more financial sense.

If Ration of Toll-free Number Results May Deny or Delay New Phone Service Applications.

The severe shortage of 800, 888, 877, and 866 numbers already has the toll free service industry feeling uneasy. Now that rumors are circulating that rationing of numbers is about to begin, experts say anyone who wants to obtain a toll free number had better act now.

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