Previously, the system spared numbers throughout the day as their waiting periods expired, but users interested in reserving the number once it was spare never knew exactly when the number would be available. In response to this uncertainty, users often sent repeated queries on a number on the day it was supposed to go spare.
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The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers. SMS/800 maintains the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. Additionally, the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The team has final authority on all issues that arise at SMS/800
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To overcome shortages of 1-800 numbers in the past, 888 and 877 were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers debuted. But toll free numbers have become such a valuable commodity that the stock is once again depleted. With an estimated five year wait before another new pre-fix is added, experts advise that obtaining a number immediately is essential.
Read more here.
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The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.
Read more here.
Filed under: Information | Tagged: 800 numbers, service management system, sms-800, sms800, toll free numbers, toll free service | Leave a comment »
By a narrow defeat, telecommunications insiders say a proposal to ration the limited supply of existing toll free numbers has suffered a loss at 800 Services management System (SMS/800).
Rumors that a rationing program for the few remaining 800 numbers was imminent circulated through the telecommunications industry earlier this month. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.
Once used primarily by big businesses, the 800, 888, 877, and 866 toll free numbers are now popular with small businesses, charities, churches, and for personal use. Toll free service has become a staple of all successful businesses. Demand has grown rapidly however the supply of numbers has remained stagnant. Despite this shortage, reserved 855 numbers are not expected to be released by the FCC for several years. Until a new pre-fix is launched, which could take years, it appears the race is on to secure the remaining numbers.
According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of disconnected numbers is low because 800 numbers are extremely effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during a weak economy.
Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended.
The best way to obtain a toll free number before rationing is imposed, or before supply runs out completely, is to contact a reliable toll free service provider that has access to the database of available numbers. Verizon and Qwest are providers that will assist subscribers in finding a quality toll free number at a very low cost.
Filed under: Information | Tagged: 800, 800 number, ration, sms, sms800, toll free, toll free number, toll free numbers, toll free ration | 28 Comments »
Users who are waiting to reserve a number that will soon be returned to spare now know what time a given number will automatically spare. With the implementation of SMS/800 Release 16.0, numbers scheduled for automatic spare are released at 11 pm Central.
Previously, the system spared numbers throughout the day as their waiting periods expired, but users interested in reserving the number once it was spare never knew exactly when the number would be available. In response to this uncertainty, users often sent repeated queries on a number on the day it was supposed to go spare.
To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.
Users can go to the REL screen to verify the established time for sparing numbers.
The 11pm release also does not affect numbers manually spared by users. Numbers directly spared by the users, including numbers spared with the Multi-Dial Number Spare feature, will be spared immediately.
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Widespread concerns about the dwindling supply of toll free numbers may not be addressed anytime soon. According to sources at the 800 Service Management System (SMS/800) the reserved 855 pre-fix, intended to restore stocks of toll free numbers, may not be released by the Federal Communications Commission for several years. In fact, industry insiders say the release of 855 may be put off until 2011.
To overcome shortages of 1-800 numbers in the past, 888 and 877 were introduced in 1996 and 1998 respectively. Then, in 2000 the 866 numbers debuted. But toll free numbers have become such a valuable commodity that the stock is once again depleted. With an estimated five year wait before another new pre-fix is added, experts advise that obtaining a number immediately is essential.
The value of a 1-800 number has become a necessity for any business. Toll free numbers allow callers to reach businesses, organizations and even friends and relatives without being charged for the call. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensible for business.
With several million new toll free numbers registered each year, the supply of toll free numbers is quickly depleting. The scarcity is causing a rush to obtain new toll free numbers or to register for disconnected numbers returned back to the system. Experts say this type of intense demand can lead to price-gouging and unethical hidden fees. The safest and most cost effective way to secure a toll free number is to contact a reputable service provider such as the one we list on our COMPANIES page at SMSGOV.COM.
Once someone obtains a toll free number, they can retain it permanently. The number is portable and moves with the household, organization, or company. With the finite supply of 1-800 numbers diminishing and new numbers not expected to be introduced for several years, experts advise that anyone interested in a toll free phone number should get one immediately.
Filed under: Information | Tagged: 822, 833, 844, 855, 855 number, 855 numbers, fcc, sms800, toll free | 54 Comments »
The millions of subscribers signing on for toll free service each year are quickly learning about the vital role of the 800 Services Management System (SMS/800).
The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.
Additionally, the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies. The team has final authority on all issues that arise at SMS/800.
By law, all toll free phone service providers must deal with SMS/800 while assigning or reserving numbers for their customers. SMS/800 keeps records on the status of all 800 numbers, service providers, and call routing options.
The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. SMS/800, started in the mid-1980s, manages all these numbers.
While popularity soars, availability of new and used toll free numbers is plummeting. When an 800 number is disconnected, it goes into what is referred to as the aging process. At some point it becomes available on the SMS/800 database. Then, service providers can access the numbers and assign it to a customer in the United States or Canada.
Filed under: Information | Tagged: 800 numbers, service management system, sms-800, sms800, toll free numbers, toll free service | 51 Comments »
Toll Free Service Management System News 