Posted on July 26, 2009 by smsgov
When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.
Filed under: Information | Tagged: telecommunications, toll free, virtual office | Leave a comment »
Posted on July 25, 2009 by smsgov
When getting a full service toll free/virtual office system, advise your clients to carefully consider the options. For instance, they should think carefully before getting the type of automated system that may turn off potential customers. These systems can be effective for some types of businesses: but they can be a detriment for many others. Consider whether an automated system matches a company’s image. If they do decide to go with an IVR system, buying one instead of renting one typically makes more financial sense.
Filed under: Information | Tagged: 1-800, automated, IVR, toll free. virtual office | Leave a comment »
Posted on July 25, 2009 by smsgov
The FCC began investigating hoarding of 800 numbers as far back as 1995, but despite the subsequent release of 888, 877, and 866 pre-fixes, the practice continues to grow along with the skyrocketing popularity of toll free service. The FCC has the 855 pre-fix reserved to alleviate the shortage but has not yet announced plans to release those numbers.
Read more here.
Filed under: Information | Tagged: 800 number hoarding, 800 numbers, fcc, toll free hoarding, toll free numbers | Leave a comment »
Posted on July 24, 2009 by smsgov
In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.
Filed under: Information | Tagged: 1-800, porting numbers, toll free, toll free numbers, toll free transfer | Leave a comment »
Posted on July 24, 2009 by smsgov
Rumors are swirling that an amended proposal to ration the remaining supply of toll free phone numbers has been re-introduced to officials at the 800 Service Management Systems (SMS/800). Earlier this year, insiders reported that a similar rationing bill was narrowly defeated.
Read more here.
Filed under: Information | Tagged: 800, free, number, numbers, phone, ration, toll, toll free, toll free numbers, toll free ration | Leave a comment »
Posted on July 24, 2009 by smsgov
Free cell phones are now being provided to needy residents of the U.S. The program is called SafeLink and is intended for low-income families and anyone receiving Medicaid, Supplemental Security Income and other government assistance programs. Safelink is being hailed as a safety program for those who cannot afford phones to stay in touch with children and family or who may need to contact police and medical personnel.
For more information on the free cell phone program go to SafeLink.com or call 1-800-977-3768.
Filed under: Information | Tagged: cell phones, phone service, toll free | 2 Comments »
Posted on July 23, 2009 by smsgov
1-866 numbers are increasing in popularity. For many subscribers, it is easier to find a suitable 1-866 number these days than a 1-800 number. They are widely recognized as toll free numbers. AT&T introduced 800 numbers in 1967. Two decades later, when most of the 7 million possible numbers were taken, the 888 pre-fix was introduced. It took just two years for that supply to run dry. The FCC then launched 877 in 1998 followed soon after by 866.
Filed under: Information | Tagged: 1-800, 1-866 numbers, 866 area code, 866 pre-fix numbers, toll | Leave a comment »
Posted on July 23, 2009 by smsgov
Subscribers to toll free service have a distinct advantage because they retain ownership of their 800 number permanently. The service and number goes with them if they move and expand their business, and the cost is dependent on the specific services used. Subscribers simply sign up for service and choose the precise features they need.
Read more here.
Filed under: Information | Tagged: 800 number price, 800 numbers, toll free costs, toll free prices, toll free rates | Leave a comment »
Posted on July 22, 2009 by smsgov
American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.
Filed under: Information | Tagged: 1-800, toll free numbers, toll free service | Leave a comment »
Posted on July 22, 2009 by smsgov
Fiber optics used for telecommunications is considered far more reliable than VoIP, particularly for long distance calls, because it allows for longer intervals of signal transmission without interruptions. Fiber optics provides a quality connection that ensures clarity in every call. With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference.
Read more here.
Filed under: Information | Tagged: 800 numbers, fiber optic, fiber optic phone service, fibre optic, phone service, toll free, toll free numbers | Leave a comment »
Toll Free Service Management System News 