Supply Shortage May Lead to Service Stoppages

Telecommunications industry sources now say an unthinkable embargo on new toll free phone service in the United States is a real possibility within the next year. Facing a severe shortage of available 800-numbers, a skyrocketing demand for toll free service and an emerging black market for 800 numbers, insiders say officials feel they are left with no choice but to impose an embargo.

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Toll Free ShortagesExpected to Leave Many High and Dry

Government officials say something must be done to offset the problem—this means a possible rationing program and a tough crackdown on the burgeoning black market. Attempts to profit from the illegal sale of 800, 888, 877 and 866 numbers are in response to rapidly dwindling supplies. As with any commodity in high demand, a black market for toll free numbers has emerged in the United States, sending regulators scrambling to control the illegal sales of valuable 800 numbers.

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IRS Toll Free For Help

The Internal Revenue Service is using toll free phone numbers in an attempting to fix one of this tax filing season’s biggest issues, a problem that has led 1 million taxpayers to have their electronically filed returns rejected. The problem involves two economic stimulus provisions approved by Congress last year: The $400 per worker ($800 per couple) Making Work Pay credit and the $250 per retiree ($500 per retired couple) Economic Recovery Payment. The IRS is offering a toll-free automated line for checking on whether you’ve gotten an Economic Recovery Payment. Taxpayers can call 1-866-234-2942.

Ration Bill Succumbs to Dissent

By a narrow defeat, telecommunications insiders say a proposal to ration the limited supply of existing toll free numbers has suffered a loss at 800 Services management System (SMS/800).

Rumors that a rationing program for the few remaining 800 numbers was imminent circulated through the telecommunications industry earlier this month. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

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Securing a Toll Free Using Fiber Optics

With a limited number of toll free possibilities, the finite numerical supply is nearly expended. Companies like AT&T and Verizon can quickly secure a number for any subscriber, then offer low rates, a variety of services and reliable fiber optic connections. There are also other providers that offer specialty toll free service at a lower cost – do your research as many do not use fiber optics, therefore diminishing call quality. Get more information here.

SMS Provide Automatic Number Release to Lessen Strain

To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.

Users can go to the REL screen to verify the established time for sparing numbers.

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Toll Free and E-Fax Save Paper

Some service providers allow fax messages to go straight to email. This convenience saves costly paper and immediately transports the message to the business owner or company representative. This type of service is good for customer relations, saves pricey paper fees, and saves the environment.

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Availability of 800 Numbers in Decline

The popularity of the 1-800 number, introduced in the late 1960s, led the FCC to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers became scarce in 2000, the 866 pre-fixes were added to overcome the shortage. Now, eight years later, the stockpile is once again low despite the recent mass deactivation of unused 800 numbers.

Experts say the demand drastically outweighs supply and advise that the only way to guarantee obtaining a toll free number is to get one immediately.

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Toll Free Depletion

Facing an extreme dearth of 800 numbers, telecommunications experts are now concerned that a toll free number ration could delay new phone service applications. And in the midst of an economic meltdown, U.S. business owners could not imagine worse news. Read more here.

800 Numbers Less Available than Ever

Telecommunications experts recommend that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the supply is nearly expended. Advisors say the most effective and affordable way to obtain a toll free number before supplies run out is to contact a reliable toll free service provider.

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