Despite Mass De-Activations of 800 Numbers, Supplies Still Dwindling

A recent plea for the deactivation of unused 800 numbers resulted in a surge of numbers returned to the main database. But despite these mass replacements, the supply of available toll free numbers continues to dwindle as thousands of subscribers register for a 1- 800 number each day.

According to the Federal Communications Commission, toll free service is increasing in popularity because it enables callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available supply of 800, 888, 877, and 866 numbers are plummeting while demand is growing at unprecedented rates.

The popularity of the 1-800 number, introduced in the late 1960s, led the FCC to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers became scarce in 2000, the 866 pre-fix was added to overcome the shortage. Now, eight years later, the stockpile is once again low despite the recent mass deactivation of unused 800 numbers.

When an 800 number is disconnected, it eventually becomes available on the 800 Service Management System, (SMS/800) database. These retired numbers are in great demand and the competition to secure released numbers is fierce.

Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. Thousands of toll free numbers are registered each day. With a limited number of possibilities, the finite supply is nearly expended. Toll free numbers are assigned by entities called Responsible Organizations, toll free service providers who have access to the SMS/800 database of available numbers.

Advisors say the most effective and affordable way to obtain a toll free number before supplies runs out is to contact a reliable toll free service provider.

Investing In An 800 Number? Now Is The Time.

With the supply of available 800 numbers dwindling and no immediate plans by the FCC to launch additional numbers, experts advise that business owners and others interested in securing an 800 number should invest today.

More than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business.

Toll free numbers were introduced in 1967. By the 1980s, half of all long distance calls were through 800 numbers. A decade later, the FCC added two new pre-fixes, 888 and 877, to address the shortage of available numbers. With the supply continuing to drop while demand increased, 866 numbers were added in the year 2000. Eight years later, supplies are now at all all-time low.

A plea for unused numbers to be released offered a brief reprieve earlier this year. But within weeks, the supply dropped again as thousands of new subscribers invested in toll free service each and every day.

Toll free service has become a staple for businesses, organizations, and not-for-profits. According to reports, 98% of Americans use toll free numbers regularly. Businesses can see increases of as much as 600 percent if an advertisement includes a 1-800 number. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

But advisors say it is not only business owners who need to invest now if they want the guarantee of an 800 number. The FCC reports that toll free service is also increasing for personal use as parents obtain an 800 number so a child or relative can reach them for free.

Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. With a limited number of toll free possibilities, the finite supply is nearly expended. It is important to work with reliable and affordable service provider. Companies like AT&T and Verizon can quickly secure a number for any subscriber, then offer low rates, a variety of services and reliable fiber optic connections.

U.S. Supply of 1-800 Numbers Running Low

Experts warn that the U.S. supply of available 1-800 numbers, dwindling for years, is now nearly depleted.

Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800, 888, 877, and 866 numbers are decreasing while demand is growing at unprecedented rates.

The popularity of the 1-800 number, launched in 1967, led the Federal Communications Commission (FCC) to add the new pre-fixes 888 and 877 in the mid-1990s. When availability of those numbers plummeted, 866 was added in 2000 to overcome the shortage. Now, eight years later, the stock of toll free numbers in the United States is once again severely limited.

Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended.

There are no immediate plans to add another toll free pre-fix. In fact, the reserved 855 pre-fix is not expected to be released for several years. Meanwhile, toll free phone numbers have become a staple of the business world and demand is consistently rising.

According to the FCC, toll free numbers are becoming increasingly popular for business and personal use. The supply of disconnected numbers is low because 800 numbers are extremely effective in helping businesses thrive. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during a weak economy. Because businesses that offer 1-800 numbers prosper, disconnected numbers returned into the system are scarce.

The best way to obtain a toll free number before supply runs out completely is to contact a reliable toll free service provider that has access to the database of available numbers. On the SMSGOV.COM “companies” page, we list providers that will assist subscribers in finding a quality toll free number at a very low cost. Until a new pre-fix is launched, which could take years, it appears the race is on to secure the remaining numbers.

What role does the FCC play in toll free phone numbers?

The Federal Communications Commission (FCC) regulates the use of toll-free numbers and establishes rules on how they can be obtained and used.

Launched in 1967 by AT&T, 800 numbers came under the purview of the FCC in the 1980s when the phone service monopoly broke apart. In 1991, the FCC required that toll-free numbers be portable, meaning that a toll-free number subscriber can “port” his or her number to a new provider when changing toll-free number service providers.

When the popular 800 numbers became scarce, the FCC introduced the 888 and 877 numbers in the mid-1990s and the 866 pre-fix in 2000. Available stock of toll free numbers is quickly depleting and industry insiders are awaiting the release of the 855 numbers currently reserved by the FCC. Insiders say these numbers may not be released for several years.

FCC’s rules designate the criteria for determining the status of each toll-free number, and prohibit “warehousing” and “hoarding” of toll-free numbers. However, the FCC does not oversee the assignment of toll-free numbers and does not have direct access to the toll-free number database maintained by the 800 Services Management System (SMS/800).

The FCC cannot provide any information about the status of a toll-free number or a request for a toll-free number on behalf of a customer. The FCC cannot reserve or hold numbers for a customer but they can mediate conflicts that arise over rights of ownership of specific numbers.

The FCC can intervene if they find a number is being used in a manner contrary to the established regulations. For instance, in 2005 the FCC took control of 1-800 RED-CROSS from a private owner and handed it over to the non-profit.

The value of toll free service has become a necessity for any type of business. The limited availability of new numbers and the limited turnover of used numbers have created an intense and competitive demand for 1-800, 888, 877 and 866 numbers. According to the FCC, popularity of toll free service has increased drastically over the past decade for both business and personal use.