A recent plea for the deactivation of unused 800 numbers resulted in a surge of numbers returned to the main database. But despite these mass replacements, the supply of available toll free numbers continues to dwindle as thousands of subscribers register for a 1- 800 number each day.
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More than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business.
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When an 800 number is disconnected, it goes into what is referred to as the aging process. At some point it becomes available on the 800 Service Management System (SMS/800) database. Then the race is on to obtain it.
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Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended.
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According to the FCC, toll free numbers “have proven successful for businesses and are increasingly popular for personal use.” Toll free phone numbers give companies an edge over the competition by allowing customers to call for information on a product or service without being charged. This type of personal service is key to a successful business. The ability to speak to a company representative about the product, shipping options and availability of the item provides a sense of security in the product and lends legitimacy to the business.
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The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines. But that hasn’t stopped brokers from attempting to sell numbers on Internet websites and auction sites such as eBay.
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The FCC began investigating hoarding of 800 numbers as far back as 1995, but despite the subsequent release of 888, 877, and 866 pre-fixes, the practice continues to grow along with the skyrocketing popularity of toll free service. The FCC has the 855 pre-fix reserved to alleviate the shortage but has not yet announced plans to release those numbers.
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Subscribers will never encounter any surprise costs and hidden fees with toll free numbers obtained through a reputable service provider. Subscribers can choose from a list of specific services and products not available through regular phone service. With toll free service, they never pay for options they don’t need and won’t use.
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Fiber optics used for telecommunications is considered far more reliable than VoIP, particularly for long distance calls, because it allows for longer intervals of signal transmission without interruptions. Fiber optics provides a quality connection that ensures clarity in every call. With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference.
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When the popular 800 numbers became scarce, the FCC introduced the 888 and 877 numbers in the mid-1990s and the 866 pre-fix in 2000. Available stock of toll free numbers is quickly depleting and industry insiders are awaiting the release of the 855 numbers currently reserved by the FCC. Insiders say these numbers may not be released for several years.
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Toll Free Service Management System News 