Posted on September 4, 2009 by smsgov
When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.
Filed under: Information | Tagged: telecommunications, toll free, virtual office | Leave a comment »
Posted on August 10, 2009 by smsgov
Verizon Communications Inc. has told Comcast Corp. that its Verizon-bashing “Don’t Fall for FiOS” advertisements are false and asked the cable giant to fix them in a “cease and desist” letter. Among other advertising claims, Comcast says that a comparable triple-play bundle of TV, phone and Internet service from Verizon can cost $400 more a year, after promotions expire, than one from Comcast. Meanwhile, Comcast faces heightened competition from Verizon and AT&T Inc., which are investing billions of dollars into new equipment to deliver TV and Internet along with their phone service in Comcast’s core markets. Verizon or AT&T compete in about 25 percent of Comcast’s franchise areas.
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Posted on August 9, 2009 by smsgov
The New York Times is reporting that Verizon has agreed to sell divisions that offer service to 4.8 million phone lines in 14 states to Frontier Communications for $3.3 billion in cash and $5.2 billion in Frontier stock. If it goes through, the deal will triple the size of Frontier, a collection of rural phone companies. As part of the reported deal, Verizon will wind up owning at least two-thirds of Frontier’s shares. The move allows Verizon to concentrate on its wireless business and on serving large companies. The company says that after the deal, only 15 percent of its revenue will come from residential customers.
Read more here.
Filed under: Information | Tagged: phone service, telecommunications, toll free, wireless | 1 Comment »
Posted on August 5, 2009 by smsgov
The question of just how many really good toll free numbers remain available for new subscribers continues to circle throughout the telecommunications world. While we don’t have a precise figure, we can say for certain that the well is running dry. Experts advise that anyone interested in a toll free number should consider getting one immediately. There are an average of between 6,000 and 8,000 new toll free numbers registered daily. With a limited number of numerical possibilities, the finite supply could eventually be depleted.
Filed under: Information | Tagged: 1-800, telecommunications, toll free, toll free numbers, tollfree | Leave a comment »
Posted on August 2, 2009 by smsgov
The North Carolina State House has decided to free local telephone service providers from state regulation that for decades made sure the companies justified their prices, responded to consumer complaints and maintained service standards. The House members voted to allow 16 providers to cut loose from the Utilities Commission which sets conditions on rates, terms, and quality of their services.
Supporters said the phone companies need price deregulation because their former monopoly positions have been eroded under competition from wireless, Internet and cable television companies that are not regulated.
Filed under: Information | Tagged: 1-800, phone company, telecommunications | Leave a comment »
Posted on July 26, 2009 by smsgov
When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.
Filed under: Information | Tagged: telecommunications, toll free, virtual office | Leave a comment »
Posted on July 21, 2009 by smsgov
Bell Canada recently announced it is increasing its rates for toll free service. This is an important reminder that subscribers should carefully shop around before signing on for toll free service. Rates and options can be vastly different and often the smaller carriers are less expensive and provide more personal service. The ability for every subscriber to transfer service is dissatisfied with prices and sound quality is key.
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Posted on July 16, 2009 by smsgov
Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.
Filed under: Information | Tagged: 1-800, telecommunications, toll free, toll free number, toll free services | Leave a comment »
Posted on July 12, 2009 by smsgov
As telecommunications experts, we are actively spreading the word about the scarcity of good toll free numbers. Are we succeeding? Business owners should be educated and prepared for the shortfall at a time when they may need the advantages of toll free the most. With the economy still floundering, this dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers and sustain relationships with existing customers. We know that toll free helps businesses. But getting good numbers, with supplies dwindling, is becoming a challenge. The best advice, still, is to obtain a good toll free phone number today.
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Posted on June 20, 2009 by smsgov
The proposed hike in the interstate telephone contribution that consumers might soon be paying into the Universal Service Fund was recently criticized by the National Association of State Utility Consumer Advocates. The increase would bring the USF contribution to 12.9% of a users bill, compared with the current 11.4%. Every telephone user in the country pays into the USF already. The monies are used to maintain and subsidize rural telephone service to places where it would otherwise be prohibitively expensive.
The USF is controlled by the Universal Service Administrative Company, and overseen by a joint board consisting of FCC and state-level commissioners.
Filed under: Information | Tagged: 1-800, fcc, phone service, telecommunications, toll free | Leave a comment »
Toll Free Service Management System News 