Posted on October 23, 2009 by smsgov
These days, it seems that consumers recognize the real value of toll free over standard phone service. Experts say that the increase in consumer recognition of the advantages of 1-800 numbers is related to the tangible financial benefits of using toll free, particularly in tough economic times. Businesses with a 1-800 number can see almost instant increases in sales, word of mouth referrals, and a decrease in product returns. Standard local phone service often does not provide any of these advantages.
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Posted on October 21, 2009 by smsgov
Toll free service is now a staple of any type of business. Small business owners, following the lead of the CEO’s of nearly half the Fortune 500 companies, are using toll free numbers as a marketing tool. Personal use of toll free numbers has also grown. Estimates indicate that more than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken. Millions of new subscribers are registering every year.
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Posted on October 21, 2009 by smsgov
Home prices and sales dropped again in the second quarter of 2009. Realtors throughout the country are tackling the ongoing housing crisis by offering toll free phone numbers. This marketing trend is aimed at helping struggling homeowners contact real estate agents without the burden of costly phone calls. By offering a 1-800 number, realtors can help cash-strapped sellers negotiate a quick sale before they fall into a foreclosure situation. Homeowners in trouble can reach out for free and discuss all their sales options with an experienced realtor.
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Posted on October 20, 2009 by smsgov
Recently a business segment ran on CNN about using strategic marketing–an example the expert used was a 1-800 number- to lure more customers during the economic downturn. On a local level, small businesses can thrive by word of mouth. But once an entrepreneur wants to expand, they need marketing strategies that will reach every potential customer. The expert advised that by offering a toll free number, newer businesses have a better chance to grow into ventures that succeed.
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Posted on October 19, 2009 by smsgov
It is important to get the word out about the scarcity of quality toll free numbers. Telecommunications pros are actively spreading the word about the scarcity so that business owners are educated and prepared for the shortfall at a time when they may need toll free service the most. The dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers.
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Posted on October 17, 2009 by smsgov
A recent article in the Times brought to light the new trend toward mobile offices replacing the traditional office space. Professionals and salespersons are ditching their expensive office space and running their business from their cars. With a laptop, cell phone and a toll free number, they can travel anywhere and stay in touch with clients. No rent, no utility bill. Everything they need is in their vehicle and with a toll free number, customers and clients can reach them anywhere at any time. When they go home, the whole office goes inside with them.
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Posted on October 14, 2009 by smsgov
All telecommunications companies as defined by the Communications Assistance For Law Enforcement Act (CALEA) must maintain updated system securities plans with the Federal Communications Commission. Internet providers and VOIP service providers were required to submit their initial plan by March 2007 and now must provide updated material as mandated by CALEA. Virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.
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Posted on October 14, 2009 by smsgov
When advising our toll free customers, it is important that we steer them toward selecting a number that suits their company image and one that can be easily recalled by their consumers and clients. We also must take the time to remind them to always include their 800 numbers on your business cards, brochures, website, and to advertise the number liberally. Our advice as telecommunications experts is invaluable to business owners using toll free as a marketing strategy.
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Posted on October 13, 2009 by smsgov
Questions have arisen about the role of the 800 Services Management System. This is how it works: the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies. The team has final authority on all issues that arise at SMS/800.
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Posted on October 12, 2009 by smsgov
Looking for a federal government toll free number? Go to http://www.info.gov/toll-free.htm or call 1-800-FED-INFO. The U.S. Government utilizes hundreds of toll free numbers to provide information and services in every topic from consumer protection to health care to financial matters.
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Toll Free Service Management System News 