Posted on July 19, 2009 by smsgov
There is an enormous business benefit to owning a memorable vanity toll free phone number. But, subscribers should be given the practical advice that to include the numerical equivalent in some ads near the vanity number. It is also advised that if the majority of your potential customers are senior citizens or teens, including both options (vanity and numerical equivalent) is likewise a good business practice.
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Posted on July 19, 2009 by smsgov
While we wait for more supply, telecommunications experts advise anyone looking for a toll free number to obtain one now, before the supply runs even lower. Contact a reliable toll free service provider that has access to a large pool of available numbers.
Read more here.
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Posted on July 18, 2009 by smsgov
In this business, we get a lot of questions about international toll free service. It’s actually a very simple process. With the right toll free service, you can speak to your clients no matter where you are—even if you are traveling outside the United States or Canada. International toll free allows U.S. clients to place toll free calls to any business no matter where it is located. If the business owner or sales representative is traveling, or even living, outside the United States they can still communicate with their clients and continue to expand their business. If a business is set up outside of the U.S. the owner can set up a special international toll free number to attract new American customers and to retain relationships with their existing U.S. customers. Many, but not all, toll free carriers offer international options.
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Posted on July 18, 2009 by smsgov
When choosing toll free service, subscribers typically can select from a menu of services—calls routed to land lines, faxes, emails etc. and a variety of other features that suit their needs and their budget. Once a number is assigned, it stays with the owner permanently. If a company grows or moves locations, the numbers remains, safeguarding the connection to all their customers.
Read more here.
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Posted on July 17, 2009 by smsgov
Last year, there was a call for the owners of unused toll free numbers to retire their dormant 1-800 numbers back to the main database for use by others. Perhaps it is time for another call to action. With an estimated 8,000 numbers registered each day, and more than two-thirds of the supply already taken, there is a real concern about the limited stock of available numbers and the impact on small businesses. The limited availability of new toll free numbers, coupled with the limited turnover of used numbers, have created an intense demand for the remaining toll free numbers. Retire those unused numbers!
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Posted on July 17, 2009 by smsgov
Law enforcement agencies are, when warranted, able to tape the specifics of a conversation or to trace the origins of a call without either party on the call being aware of the surveillance. Under the provisions of CALEA, this applies to all telecommunications companies including VoIP—Voice Over Internet Protocol—services.
Read more here.
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Posted on July 16, 2009 by smsgov
The idea of toll free rationing is one that evokes a lot of response. There has been a lot of discussion about the dearth of good 1-800 numbers, and some are now wondering if the federal government will start rationing again at some point if new numbers aren’t released. Rationing is not a new concept. After 800 numbers ran dry in 1995 the federal government rationed numbers until the 888 numbers were launched a year later. Rationing toll free numbers is not good news for entrepreneurs about to launch a new business.
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Posted on July 16, 2009 by smsgov
Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.
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Posted on July 15, 2009 by smsgov
Many news reports on how to succeed in the business world during a recession are providing advice that we here in the telecommunications industry have long known—that the value of a 1-800 number cannot be underestimated. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensible for all types of business.
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Posted on July 15, 2009 by smsgov
In recent years, the limited availability of new toll free numbers has created an intense and competitive demand for valuable 800, 888, 877 and 866 numbers. Following the emergence of a black market for these numbers, sources say federal authorities are cracking down on illegal toll free practices, including reports of attempts to sell or lease numbers off eBay. Let’s hope so.
With depleted supplies leading to a growth of illegal hoarding and leasing practices, experts say it is imperative that subscribers be informed on the proper acquisition and use of toll free numbers. Its incumbent upon the FCC and telecommunications companies to educate subscribers.
Filed under: Information | Tagged: 1-800, toll free hoarding, toll free numbers | Leave a comment »
Toll Free Service Management System News 