Are You Being Monitored?

At this point, law enforcement officers and intelligence agencies can seek permission from the courts to enact surveillance of telephone and computers as part of an investigation. They are authorized to do so by the Wiretapping Act of 1968, the Communications Assistance for Law Enforcement Act of 1994 (CALEA), and the Patriot Act of 2001. Investigations involving monitoring phone calls must be specifically for solving a criminal case or intended for national security purposes.

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Toll Free Keeps Government Rolling During Snow

The federal government was shut down for two days earlier this month in the nation’s snowbound capital, but work continued in houses and apartments across the Greater D.C. region. Employers used toll free phone numbers to advise their staff members if the offices were closed and offered all the specifics of the needs of the work day. Then the employees used their work-provided laptops to do business from home. Staffers called the toll free numbers in the morning and were provided all the information necessary to keep government business rolling along.

FCC’s Targets Toll free Industry

Insiders say to avoid being caught in an undercover investigation and facing hefty fines from the Federal Communications Commission, anyone interested in obtaining an 800 number should deal with reputable service providers such as Qwest, or AT&T. Continue here to get full story.

How Much Should Toll Free Service Cost?

A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service an affordable and indispensable tool for any type of business.

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Prepare To Pounce on 855

When the 855 toll free area codes are released (we still do not have a firm date but the buzz continues that it will be within the next year) the market will instantly open up and the rush will be on. Thousands and thousands of subscribers will want to get their perfect new number. Our best advice is for customers to get all the information they need now, line up a list of preferred numbers in order of preference, and wait to pounce. Call an established, reputable service provider now and learn how to prepare for the unleashing of these popular phone numbers.

Is Fiber-Optic Service Really That Much Better?

Some companies exclusively use fiber optic technology. Other toll free number service providers still use the less reliable VoIP, which does not provide the consistent connections of fiber optics. In fact, in some circumstances with VoIP, if the power fails, phone calls cannot be transmitted at all.

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No More Paper Phone Books?

California State Senator Leland Yee introduced a bill today that would stop doorstep delivery of white-pages telephone directories in California unless a customer opts to receive it. Under the proposal, telephone companies would have to get a customer’s consent before a white page directory could be delivered. The bill doesn’t specify how, but Yee envisions a toll-free number for customers to call. Cleveland and Miami have adopted similar local laws. Telephone books reportedly represent 660,000 tons of waste per year. An Environmental Protection Agency report states that not publishing phone books reduces greenhouse gases by about three times as much as recycling.

Toll Free Scarcity

Industry insiders say the soaring popularity of toll free service combined with the failure of the Federal Communications Commission (FCC) to release additional numbers have created a tight supply of 800 numbers in heavy demand. This demand is hard-pressing businesses to take action and get a toll free number as soon as possible. Get the full story here.

Google Nexus One: New Toll Free Number

The new Google toll free has come customers confused. Here is the lowdown: Google Nexus One phone users had hopes today of being able to dial a toll free phone number and speak with a Google representative for any type of support and question. But, they soon learned that the phone number is only “for questions about your existing order,” as Google’s support page clearly states. Immediately below the newly posted instructions for shipping questions, the “Technical Support” section now directs customers with problems with the phone to HTC, the phone’s manufacturer: “For technical support, please contact HTC customer care at 1-888-216-4736.

What’s the Truth About VoIP Service?

VoIP users may also find that some calls they wish to make just wont connect to the other party. Until these glitches are fixed, fiber optics is considered a superior option, particularly for toll free phone service. Business owners who subscribe for an 800 number are dependent on clear, reliable connections to their customers and cannot risk losing business on unstable VoIP systems.

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