In recent months, members of the Tollfree Advisory Committee at SMSGOV.com have been repeatedly warning of the decline of available toll free phone numbers. To offset the anticipated impact of this scarcity of 1-800 numbers, the Tollfree Advisory Committee strongly recommends the release by the FCC of the reserved toll free area codes in 2009.
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In addition to the recently announced toll free numbers to help provide assistance and information about the swine flu, millions of other toll free hotlines are available to help people in distress, victims of natural disasters, or just for those seeking information or looking to report a problem.
When toll free service first became popular, a handful of 1-800 hotlines were established. Now, there are millions of 24-hour hotlines offering assistance for people in almost any circumstance.
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Bills are pending in the House and Senate that would provide credit cards with severe restrictions to help some people restore their credit ratings, ravaged in the recent economy. The bills would require the credit card companies to provide toll free numbers to offer financial management and credit counseling.
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We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?
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More than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business.
Read more here.
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The dearth of toll free numbers continues. More than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business. Some carriers still have access to a good stock of numbers but with toll free in such demand, one cant help but wonder how long these supplies will last?
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Is concern growing about the diminishing stock of 800 numbers? It appears to be. Higher demand for toll free service, especially in this economy, is depleting stocks of good numbers. Studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent if a toll free number is advertised. These types of statistics bring in thousands of new toll free subscribers every day. And these subscribers want access to a good supply of available numbers.
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The North Carolina State House has decided to free local telephone service providers from state regulation that for decades made sure the companies justified their prices, responded to consumer complaints and maintained service standards. The House members voted to allow 16 providers to cut loose from the Utilities Commission which sets conditions on rates, terms, and quality of their services.
Supporters said the phone companies need price deregulation because their former monopoly positions have been eroded under competition from wireless, Internet and cable television companies that are not regulated.
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Industry insiders are recommending that anyone wishing to obtain a toll free number secure one immediately. There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended.
Read more here.
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Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.
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Toll Free Service Management System News 