The Emerging Black Market

In recent years, the limited availability of new toll free numbers has created an intense and competitive demand for valuable 800, 888, 877 and 866 numbers. Following the emergence of a black market for these numbers, sources say federal authorities are cracking down on illegal toll free practices, including reports of attempts to sell or lease numbers off eBay. Let’s hope so.
With depleted supplies leading to a growth of illegal hoarding and leasing practices, experts say it is imperative that subscribers be informed on the proper acquisition and use of toll free numbers. Its incumbent upon the FCC and telecommunications companies to educate subscribers.

Shortage of Toll Free Numbers May Cause Halt in Service

Rationing is not a new concept. After 800 numbers ran dry in 1995 the federal government rationed numbers until the 888 numbers were launched a year later. The rationing of toll free numbers could a tighter squeeze on U.S. businesses, already in trouble with a shaky economy. Toll free service is essential for new companies, start-ups and any business trying to get a competitive edge. Insiders are concerned that if the existing available 800 numbers are rationed, some businesses could be doomed.

Read more here.

Good Toll Frees Scarce, But Attainable

Recent news reports have revealed a drastic reduction in accessible, quality, toll free numbers nationwide. These reports have spurred concerns that accessible toll free numbers will soon run dry. Supplies of numbers may, indeed, be low however there are still carriers that can provide their customers with a good supply of toll free numbers that will suit the needs of their business or non-profit. The trick is to research carriers and find one that offers an ample pool of numbers. Subscribers can still attain good numbers from experienced and reliable carriers.

Hertz Gets Toll Free Number To Help Gulf Coast

Hertz Corporation has announced the Gulf Coast Customer Care Center to assist retail customers, businesspeople, and government employees traveling to the Gulf Coast area who need rental cars and equipment for clean-up related activities. The Care Center can be reached by calling toll free at 1-888-932-7259. Trained customer care representatives are available to rent cars and SUVs, as well as a wide range of equipment, and to provide overall assistance to customers traveling to the Gulf Coast.

Toll Free Scammers Found on eBay

Sales of sought-after toll free numbers on eBay continue even as reports of the FCC looking into improper turnover of these numbers continues. Log on now and you will see listings. A black market for toll free numbers has emerged and attempts to illegally buy and sell choice numbers is increasing. According to regulations enacted by the FCC in 1997, toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines. But that hasn’t stopped brokers from attempting to sell numbers on Internet websites and auction sites such as eBay.

Toll Free Numbers Reduce Security Risks

Concerns about Internet fraud and other scams can harm legitimate business sales. But business owners nationwide are finding solutions to this growing problem by using toll free phone numbers to communicate with their customers. Toll free phone numbers provide a sense of security for customers wary of scam businesses. Scammers won’t save the customer money by paying for the calls themselves. By offering toll free, business owners can distinguish themselves from the frauds.

Who is in Charge of all the Toll Free Numbers?

The millions of subscribers signing on for toll free service each year are quickly learning about the vital role of the 800 Services Management System (SMS/800).

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.

Read more here.

Experts Agree Toll Free Shortage Looks Dire

Government officials and telecommunications insiders agree that say something must be done to offset the problem of depleted supplies of available toll free numbers. But will this mean a possible rationing program and a tougher crackdown on the burgeoning black market? Attempts to profit from the illegal sale of 800, 888, 877 and 866 numbers are in response to rapidly dwindling supplies. As with any commodity in high demand, a black market for toll free numbers has emerged. Some feel that rationing may just make the problem worse.

Toll Free Number To Get On Do Not Call List

From the Better Business Bureau website:

Have you gotten an email forwarded to you by one of your friends lately saying that one day very soon the list of all cell phone numbers is going to go public and you will be spammed by unwanted sales calls?  Actually, it’s not going to happen.

There are some rumors that just will not die, and this is one of them.  Since at least 2004 there’s been an email making the rounds that says that all cell phone numbers are about to go public and be released to telemarketers.  According to the email, you will be spammed by sales calls (and they will go on your cell phone bill) unless you call a special number at the national Do Not Call (DNC) Registry to get your cell phone number blocked for the next 5 years.

So, what’s the real deal?  Well, there is a national DNC Registry, and there’s no harm in registering your cell phone number on it, but there is NO national release of cell phone numbers scheduled or planned.  According to the Web site snopes.com, this rumor started several years ago when some of the major wireless companies planned to create a 411 national directory.  In the end, the directory never happened – but the rumor that it’s out there and telemarketers will soon have access to it just won’t go away.

The Federal Trade Commission (FTC) has a special Web pagehttp://www.ftc.gov/opa/2007/02/dnccellphones.shtm about this story-that-will-not-die.  On it they say that:

  • Cell phone numbers are NOT being released to telemarketers, and you will NOT soon be getting telemarketing calls on your cell phone.
  • There is NO deadline to register your cell phone number with the DNC Registry.
  • Telemarketers are not allowed to use automated dialers to call cell phone numbers. Since that’s what most of them use, they wouldn’t be calling your cell phone number even if they had it.
  • There is only one DNC Registry. There is no separate one for cell phones.  The DNC Registry registers both cell phones and land lines. You must call from the phone number that you want to register. If you register online, you must respond to a confirmation e-mail.
  • And, by the way, in 2007 the FTC got rid of the 5-year expiration date on DNC registries.  So once your number’s registered, you won’t have to renew it.

To put your phone number in the DNC Registry, go to www.donotcall.gov or call toll-free, 1-888-382-1222.  But there’s no need to panic if you don’t get around to it today.

Call Toll Free Number About Letter-Scam

Better Business Bureau offices across the U.S. have received concerns from consumers have about a letter they received informing them that they “qualify for an award of 2 (free) roundtrip airline tickets.” The letter comes from Nicholson Barnes, a Scottsdale, Ariz.-based sweepstakes marketing company with an “F” rating, the lowest letter grade assigned by BBB. This is labeled as a scam. If you receive that letter or any similar questionale correspondence, call toll free toll-free 1-800-552-4631 to check out the business.