Don’t Get Taken By Black Market Brokers

With toll free service soaring in popularity while finite supplies of available numbers drop, attempts to illegally buy and sell choice numbers on the black market is increasing.

According to regulations enacted on April 11, 1997 by the Federal Communications Commission (FCC) toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences.

Read more here.

Business Marketing Experts Perscribe Toll Free

With the economy not expected to rally anytime soon, economists are advising business owners to shift their marketing tactics to direct response—including using toll free phone numbers to attract consumers and sustain relationships with existing customers. Toll free is a proven marketing strategy that marketing experts say is a necessity in these days of staunch competition for every consumer dollar.

Back Stock of Good Toll Free Numbers Do Exist

Despite the nationwide shortage of toll free numbers, there are some carriers that can still provide subscribers with suitable 800 and vanity numbers for immediate ownership. This news may come as a relief to some business owners who have been finding it difficult to obtain a good toll free number. By researching different carriers, subscribers will find some that have ample stock, for now.

Toll-free Ration Bill Defeated at SMS800.

Once used primarily by big businesses, the 800, 888, 877, and 866 toll free numbers are now popular with small businesses, charities, churches, and for personal use. Toll free service has become a staple of all successful businesses. Demand has grown rapidly however the supply of numbers has remained stagnant. Despite this shortage, reserved 855 numbers are not expected to be released by the FCC for several years. Until a new pre-fix is launched, which could take years, it appears the race is on to secure the remaining numbers.

Read more here.

If Ration of Toll-free Number Results May Deny or Delay New Phone Service Applications.

The severe shortage of 800, 888, 877, and 866 numbers already has the toll free service industry feeling uneasy. Now that rumors are circulating that rationing of numbers is about to begin, experts say anyone who wants to obtain a toll free number had better act now.

Read more here.

Hoarding Toll Free Numbers is Illegal

The FCC began investigating hoarding of 800 numbers as far back as 1995, but despite the subsequent release of 888, 877, and 866 pre-fixes, the practice continues to grow along with the skyrocketing popularity of toll free service. The FCC has the 855 pre-fix reserved to alleviate the shortage but has not yet announced plans to release those numbers.

Read more here.

What is Toll Free Porting?

In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.

New Word on Reintroduced Ration Bill

Growing concern about the limited stock of 800 numbers is creating an even higher demand. The FCC cites toll free service as a “proven” marketing tool for increasing and sustaining business. In fact, studies show that telephone orders can increase up to 60 percent and word of mouth referrals can rise by 200 percent. American adults report that they make an average of 60 toll free calls per year.

Consumers Expect 800 Support

American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.

Release 855 Numbers

We hear a lot about the possible release of new toll free area codes (specifically the 855 numbers) but separating fact from fiction is the tricky part.
What we do know is that the Federal Communications Commission has a stockpile of new 855 numbers reserved to address the shortage but these numbers are not expected to be released anytime soon. We also know that available 800, 888, 877, and 866 numbers are at an all-time low, hurting business and creating a black market. Might be time for the 855 numbers, don’t you think?