Posted on July 24, 2009 by smsgov
In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.
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Posted on July 24, 2009 by smsgov
Rumors are swirling that an amended proposal to ration the remaining supply of toll free phone numbers has been re-introduced to officials at the 800 Service Management Systems (SMS/800). Earlier this year, insiders reported that a similar rationing bill was narrowly defeated.
Read more here.
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Posted on July 22, 2009 by smsgov
American consumers expect a toll free call. Those of us in the telecommunications industry know that if company does not offer 1-800 numbers to assist customers with tech support or payment assistance, it may not succeed.
Toll free phone service has become such a staple of retail and service companies that they are now expected by most customers. Without toll free, many companies are at risk.
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Posted on July 22, 2009 by smsgov
Fiber optics used for telecommunications is considered far more reliable than VoIP, particularly for long distance calls, because it allows for longer intervals of signal transmission without interruptions. Fiber optics provides a quality connection that ensures clarity in every call. With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference.
Read more here.
Filed under: Information | Tagged: 800 numbers, fiber optic, fiber optic phone service, fibre optic, phone service, toll free, toll free numbers | Leave a comment »
Posted on July 19, 2009 by smsgov
While we wait for more supply, telecommunications experts advise anyone looking for a toll free number to obtain one now, before the supply runs even lower. Contact a reliable toll free service provider that has access to a large pool of available numbers.
Read more here.
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Posted on July 18, 2009 by smsgov
When choosing toll free service, subscribers typically can select from a menu of services—calls routed to land lines, faxes, emails etc. and a variety of other features that suit their needs and their budget. Once a number is assigned, it stays with the owner permanently. If a company grows or moves locations, the numbers remains, safeguarding the connection to all their customers.
Read more here.
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Posted on July 15, 2009 by smsgov
In recent years, the limited availability of new toll free numbers has created an intense and competitive demand for valuable 800, 888, 877 and 866 numbers. Following the emergence of a black market for these numbers, sources say federal authorities are cracking down on illegal toll free practices, including reports of attempts to sell or lease numbers off eBay. Let’s hope so.
With depleted supplies leading to a growth of illegal hoarding and leasing practices, experts say it is imperative that subscribers be informed on the proper acquisition and use of toll free numbers. Its incumbent upon the FCC and telecommunications companies to educate subscribers.
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Posted on July 14, 2009 by smsgov
Recent news reports have revealed a drastic reduction in accessible, quality, toll free numbers nationwide. These reports have spurred concerns that accessible toll free numbers will soon run dry. Supplies of numbers may, indeed, be low however there are still carriers that can provide their customers with a good supply of toll free numbers that will suit the needs of their business or non-profit. The trick is to research carriers and find one that offers an ample pool of numbers. Subscribers can still attain good numbers from experienced and reliable carriers.
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Posted on July 13, 2009 by smsgov
The Wall Street Journal recently touted toll free numbers: “…having a toll-free number is quite cheap these days when you consider the benefits it can offer a fledgling business. Making it easier for prospective customers to call — and to remember what to dial — will only boost call volume, and your sales potential.” The Wall Street Journal also stated “Studies have found that toll-free numbers used in advertising produce many more calls than standard phone numbers.”
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Posted on July 12, 2009 by smsgov
The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis.
Read more here.
Filed under: Information | Tagged: 800 numbers, service management system, sms-800, sms800, toll free numbers, toll free service | Leave a comment »
Toll Free Service Management System News 