Posted on August 17, 2009 by smsgov
It is important to get the word out about the scarcity of quality toll free numbers. Telecommunications pros are actively spreading the word about the scarcity so that business owners are educated and prepared for the shortfall at a time when they may need toll free service the most. The dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers.
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Posted on August 17, 2009 by smsgov
Hearing more and more about fiber optics lately. Fiber optics used for telecommunications is still considered more reliable than VoIP, particularly for long distance calls, because it allows for longer intervals of signal transmission without interruptions. Fiber optics provides a quality connection that ensures clarity in every call. With this technology, optical fibers are used instead of metal, reducing lost connections from electromagnetic interference. Fiber optics is also considered more secure. It is difficult, if not impossible, to detect motion through the fibers. This reduces concerns over phone calls being improperly monitored.
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Posted on August 16, 2009 by smsgov
Recent reports about difficulties with broadband (VoIP) phone service is are no surprise to many of us in the telecommunications industry. Unlike fiber optic service, VoIP service may be lost during power outages. Connections to faxes are often problematic as are calls for emergency services. VoIP users may also find that some calls wont connect to the other party. And recent news reports mentioned concerns about connecting with 911 emergency services. Until these glitches are fixed, fiber optics is considered a superior option, particularly for toll free phone service.
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Posted on August 16, 2009 by smsgov
866 numbers are the newest toll free numbers, released by the Federal Communications Commission in 2000 to address the shortage of 800, 888, and 877 numbers. Once consumers began to recognize the 866 pre-fix as toll free, the value of 866 soared. Recent studies indicate that 9 out of 10 consumers recognize 866 as a toll free number. The 866 numbers are more popular then ever before, increasing in demand every day.
Read more here.
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Posted on August 15, 2009 by smsgov
As for the Communications Assistance For Law Enforcement Act, virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means all telephone communications can be monitored as part of legal, warranted, surveillance by law enforcement agencies. However, fiber optic communications are a possible exception for some wiretapping purposes because detecting transmission through the fiber optic cables is very difficult.
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Posted on August 14, 2009 by smsgov
Questions have arisen about the role of the 800 Services Management System. This is how it works: the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies. The team has final authority on all issues that arise at SMS/800.
Filed under: Information | Tagged: 1 800 numbers, sms800, toll free, toll free numbers | 1 Comment »
Posted on August 13, 2009 by smsgov
The reported increase in attempts to profit from the illegal sales of 800, 888, 877, and 866 numbers are partly in response to rapidly dwindling supplies of quality toll free numbers. Experts advise anyone interested in obtaining an 800 number should legally obtain a toll free number through a reliable toll free service provider to avoid hefty fines and/or losing their established phone numbers.
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Posted on August 13, 2009 by smsgov
In 1994, the United States Congress approved the Communications for Law Enforcement Act (CALEA). The regulations were intended to preserve a wiretapping law put in place in 1968 and allow wiretapping over digital phone networks. CALEA requires telecommunications carriers to modify their equipment, facilities, and services to aid surveillance capabilities. Initially there was some question as to whether this would apply to VoIP—Voice Over Internet Protocol service—but in 2005 the courts ruled that indeed VoIP must comply with CALEA.
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Posted on August 11, 2009 by smsgov
As the bad economy and the failing auto industry drives consumers to buy used vehicles instead of new, the Connecticut Better Business Bureau is promoting a toll free service to help consumers find good deals on used cars.
Some of the information discussed on the toll free hotline are the age of the car, safety issues, how long the consumer intends to keep it, features, and anticipated maintenance expenses. The National Highway Safety Administration (NHTSA) toll-free hotline is 800-424-9393.
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Posted on August 9, 2009 by smsgov
The Timesunion.com is reporting troubles with broadband phone service and 911. Phone service over the Internet can cause problems for callers trying to reach 911 that traditional phone lines (and fiber optic technology) don’t have. Emergency assistance professionals are advising callers whose home phone line is the Internet to manually check to see that the 911 system knows where to find them.
Filed under: Information | Tagged: 1-800, broadband, fiber optics, phone service, toll free | Leave a comment »
