Posted on October 16, 2009 by smsgov
Economic stress in late 2008 and 2009 has led to the closings of thousands of retail stores. Nonetheless, many of these companies have stayed profitable through phone and web sales. The majority of sales from catalog and websites are still made through toll free phone calls. And these days, large chain stores like WalMart and Target offer shoppers the convenience of buying over the phone (800-966-6546 WalMart; 800-440-0680, Target). Toll free has helped many retail companies, large and small, stay afloat during this recession.
Filed under: Information | Tagged: 1-800, marketing, toll free, toll free practices | Leave a comment »
Posted on October 16, 2009 by smsgov
Recent reports about difficulties with broadband (VoIP) phone service is are no surprise to many of us in the telecommunications industry. Unlike fiber optic service, VoIP service may be lost during power outages. Connections to faxes are often problematic as are calls for emergency services. VoIP users may also find that some calls wont connect to the other party. And recent news reports mentioned concerns about connecting with 911 emergency services. Until these glitches are fixed, fiber optics is considered a superior option, particularly for toll free phone service.
Filed under: Information | Tagged: 1-800, fiber optics, toll free, toll free phone service | Leave a comment »
Posted on October 15, 2009 by smsgov
As for the Communications Assistance For Law Enforcement Act, virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means all telephone communications can be monitored as part of legal, warranted, surveillance by law enforcement agencies. However, fiber optic communications are a possible exception for some wiretapping purposes because detecting transmission through the fiber optic cables is very difficult.
Filed under: Information | Tagged: 1-800, calea, toll free, toll free phone | Leave a comment »
Posted on October 15, 2009 by smsgov
Posted on October 14, 2009 by smsgov
All telecommunications companies as defined by the Communications Assistance For Law Enforcement Act (CALEA) must maintain updated system securities plans with the Federal Communications Commission. Internet providers and VOIP service providers were required to submit their initial plan by March 2007 and now must provide updated material as mandated by CALEA. Virtually all common carriers and telecommunications companies are subject to the regulations under CALEA. This means that all VoIP phone service, including toll free providers using VoIP, is subjected to the surveillance provisions under CALEA.
Filed under: Information | Tagged: calea, toll free numbers | Leave a comment »
Posted on October 14, 2009 by smsgov
When advising our toll free customers, it is important that we steer them toward selecting a number that suits their company image and one that can be easily recalled by their consumers and clients. We also must take the time to remind them to always include their 800 numbers on your business cards, brochures, website, and to advertise the number liberally. Our advice as telecommunications experts is invaluable to business owners using toll free as a marketing strategy.
Filed under: Information | Tagged: 1-800, marketing, toll free numbers, toll free service | 1 Comment »
Posted on October 13, 2009 by smsgov
Questions have arisen about the role of the 800 Services Management System. This is how it works: the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The SMS/800 team is comprised of a representative of each of the Bell Operating Companies. The team has final authority on all issues that arise at SMS/800.
Filed under: Information | Tagged: 1 800 numbers, sms800, toll free, toll free numbers | 1 Comment »
Posted on October 13, 2009 by smsgov
For several months now, industry insiders have been advising anyone looking for a toll free number to secure one immediately. The warnings are apparently sinking in– applications for 800 numbers are at an all-time high as subscribers try to obtain a number while there are still some remaining.
Read more here.
Filed under: Information | Tagged: phone service, toll free, toll free phone, tollfree | Leave a comment »
Posted on October 12, 2009 by smsgov
Looking for a federal government toll free number? Go to http://www.info.gov/toll-free.htm or call 1-800-FED-INFO. The U.S. Government utilizes hundreds of toll free numbers to provide information and services in every topic from consumer protection to health care to financial matters.
Filed under: Information | Tagged: 1-800-FED-INFO, toll free, toll free numbers | Leave a comment »
Posted on October 12, 2009 by smsgov
On the heels of the arrest of a man trying to illegally sell his coveted 800 number to an undercover FBI agent, attempts by another seller trying to auction off his valuable toll free number on eBay have been shut down.
According to regulations enacted in 1997 by the Federal Communications Commission, toll free phone numbers cannot be sold. These rules were approved after complaints poured in about price-gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.
Read more here.
Filed under: Information | Tagged: 800 number, auction, ebay, fcc, toll free number | Leave a comment »
Toll Free Service Management System News 