A Necessary Reminder

Some people in the toll free industry would be benefitted by remembering that according to regulations enacted on April 11, 1997 by the Federal Communications Commission, toll free phone numbers cannot be sold or brokered under any conditions. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences and they are still active and enforced.

Advisory Warning: Possible Cyber Attack in 2010

RespORG’s are being advised that the U.S. federal government is preparing contingency plans for numerous (potential foreseeable) disasters in mid to late 2010 or possibly early 2011 including a massive cyber attack.

RespORG’s should take this opportunity to test and ensure the security of their computer systems and develop their own updated internal plans for a potential cyber attack.

What is Toll Free Hoarding?

The FCC began investigating hoarding of 800 numbers as far back as 1995, but despite the subsequent release of 888, 877, and 866 pre-fixes, the practice continues to grow along with the skyrocketing popularity of toll free service. Hoarding by individual subscribers is lillegal. A subscriber may not acquire more toll-free numbers than they intend to use. By FCC definition, “hoarding” also includes “brokering” toll-free numbers for a fee.

800 Shortage Leads to Growing Black Market

The reported increase in attempts to profit from the illegal sales of 800, 888, 877, and 866 numbers are partly in response to rapidly dwindling supplies of quality toll free numbers. Experts advise anyone interested in obtaining an 800 number should legally obtain a toll free number through a reliable toll free service provider to avoid hefty fines and/or losing their established phone numbers.

Just What Exactly is CALEA?

In 1994, the United States Congress approved the Communications for Law Enforcement Act (CALEA). The regulations were intended to preserve a wiretapping law put in place in 1968 and allow wiretapping over digital phone networks. CALEA requires telecommunications carriers to modify their equipment, facilities, and services to aid surveillance capabilities. Initially there was some question as to whether this would apply to VoIP—Voice Over Internet Protocol service—but in 2005 the courts ruled that indeed VoIP must comply with CALEA.

If Rationing is Implemented Delays or Denials of Toll Free Service Applications May Result

The value of a 1-800 number has become a necessity for any business. Toll free numbers allow callers to reach businesses, organizations and even friends and relatives without being charged for the call. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. There are no additional installations needed for a 1-800 number and the calls can be routed to any cell phone, landline, or fax. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensable for business.

Read more here.

FCC Exercises Control Over Toll Free Numbers

After a recent blog post on regulation, a reader requested an example of how regulators have controlled the improper use of toll free numbers. Here’s one: In 2005, the FCC yanked control of 1-800-RED-CROSS from a private California business owner who was leasing the use of the number to local chapters of the Red Cross. When the charity filed a formal complaint, the FCC determined that the brokering was illegal and handed over control of the number to the non-profit.

Man Caught Trying To Sell 800 Number, Fined

The owner of a valuable 800 toll free number who attempted to illegally sell the number to an undercover agent faces stiff fines according to regulations set by the Federal Communications Commission.

Read more here.

India’s Mahanagar Telephone Nigam Limited to Offer 3G Services

Mahanagar Telephone Nigam Limited/MTNL will launch the 3G service in Delhi followed by Mumbai in two months. The network for roll out of 3G services in Delhi is not fully complete yet that is the reason why the 3rd generation service will be restricted initially to the New Delhi Municipal Corporation/NDMC area and National Capital Region of Gurgaon.

Read more here.

Toll Free Gives Consumers Info on Vehicles

As the bad economy and the failing auto industry drives consumers to buy used vehicles instead of new, the Connecticut Better Business Bureau is promoting a toll free service to help consumers find good deals on used cars.
Some of the information discussed on the toll free hotline are the age of the car, safety issues, how long the consumer intends to keep it, features, and anticipated maintenance expenses. The National Highway Safety Administration (NHTSA) toll-free hotline is 800-424-9393.