Toll Free Taboo: Number Hoarding

Under rules established in 1997 by the Federal Communications Commission, toll-free service providers cannot reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. By law, available numbers must be doled out on a first-come, first served basis off the main database maintained by the 800 Service Management System (SMS/800).

Read more here.

Most 800 Numbers Unavailable

UPDATE: The scarcity of toll free numbers is having an impact on telecom businesses nationwide. At&t no longer has 800 area codes available through it’s online toll free lookup tool. A number of other providers have followed suit and stopped offering the 800 numbers to their telephone subscribers.

Read more here.

Free Cell Service for the Less Fortunate

Free cell phones are now being provided to needy residents of the U.S. The program is called SafeLink and is intended for low-income families and anyone receiving Medicaid, Supplemental Security Income and other government assistance programs. Safelink is being hailed as a safety program for those who cannot afford phones to stay in touch with children and family or who may need to contact police and medical personnel.
For more information on the free cell phone program go to SafeLink.com or call 1-800-977-3768.

More Realtors Using Toll Free Numbers

Home prices and sales dropped again in the first quarter of 2010. Realtors throughout the country are tackling the ongoing housing crisis by offering toll free phone numbers. This marketing trend is aimed at helping struggling homeowners contact real estate agents without the burden of costly phone calls. By offering a 1-800 number, realtors can help cash-strapped sellers negotiate a quick sale before they fall into a foreclosure situation. Homeowners in trouble can reach out for free and discuss all their sales options with an experienced realtor.

BP CLaims Through Toll Free Lines

Any businessperson who has lost revenue due to the oil spill in the Gulf of Mexico is entitled to call BP toll free to submit a claim for reimbursement. BP said it has a 1,000-member team working to receive and process claims. It  is accepting calls through a toll free telephone number at 800-440-0858

Be Aware of Your Total Out of Pocket Cost

Subscribers to toll free service have a distinct advantage because they retain ownership of their 800 number permanently. The service and number goes with them if they move and expand their business, and the cost is dependent on the specific services used. Subscribers simply sign up for service and choose the precise features they need.

If a business or company expands, their toll free service options can grow along with them.

Read more here.

Pool of U.S. Toll Free Numbers Running Low

Experts warn that the U.S. supply of available 1-800 numbers, dwindling for years, is now nearly depleted.

Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800, 888, 877, and 866 numbers are decreasing while demand is growing at unprecedented rates.

Read more here.

SMSGOV Informs, Educates

As telecommunications experts, we are actively spreading the word about the scarcity of good toll free numbers and keeping our readers apprised of new developments within the industry.Business owners should be educated and prepared for the shortfall at a time when they may need the advantages of toll free the most. With the economy still floundering, this dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers and sustain relationships with existing customers. We know that toll free helps businesses. But getting good numbers, with supplies dwindling, is becoming a challenge. The best advice, still, is to obtain a good toll free phone number today.

101st Birthday For Small Town Phone Company

In 1909, Farmers Mutual Telephone Company of Chapin began serving customers. This month, the business celebrated its one hundred and first anniversary with an open house celebration. The venture originally serviced four Michigan townships: Chapin and Brady in Saginaw County and Fairfield and Rush in Shiawassee County. As the farming community grew, lines were built throughout the area, and residents who wanted phone service were required to put up the poles themselves. As they did this, some became stockholders. Service dues were as low as $8 per year, and collected twice a year in January and July.
How times have changed…..now, any customer can instantly set up a personal toll free number that rings to any phone they choose, wherever they are, 24/7.

IRS Provides Toll Free Number for Citizens

Tax day has come and gone for 2010, but for some people, dealings with taxes may not be done. Toll free numbers have been established by the IRS for people who didn’t file by April 15, want to check the status of your refund, or who are unhappy with the amount of the refund.
The IRS has set up 1-800-829-1954 for taxpayers to seek assistance for refund information: 1-800-TAX-FORM to alter information on your submitted tax form: and 1-877-777-4778 for general assistance.