Toll Free Gives Consumers Info on Vehicles

As the bad economy and the failing auto industry drives consumers to buy used vehicles instead of new, the Connecticut Better Business Bureau is promoting a toll free service to help consumers find good deals on used cars.
Some of the information discussed on the toll free hotline are the age of the car, safety issues, how long the consumer intends to keep it, features, and anticipated maintenance expenses. The National Highway Safety Administration (NHTSA) toll-free hotline is 800-424-9393.

Is Toll Free Rationing Inevitable?

Word of potential rationing of toll free numbers has been floating through the gossip mill lately. Rationing of toll free numbers is not a new concept. After 800 numbers ran dry in 1995 the federal government rationed numbers until the 888 numbers were launched a year later. Toll free service is essential for every business trying to get a competitive edge in tis economy. Insiders are concerned that if the existing available 800 numbers are rationed, some businesses could lose a viable marketing strategy.

The Price of Toll Free Numbers May Be Going Up

Due to the ongoing scarcity of 800 area code phone numbers, recent reports are indicating that phone companies are beginning to raise the cost to obtain 800 numbers.

Many providers are expected to follow suit.

Also Read:

The Toll Free Ration Bill

Proposed Ration Bil

800 Numbers Running Low

Ownership Rights of Toll Free

This seems to be a hot topic these days. Under rules established in 1997 by the FCC, toll-free service providers cannot reserve a toll-free number without having an actual toll-free subscriber for whom the number is being reserved. By law, available numbers must be doled out on a first-come, first served basis off the main database maintained by the 800 Service Management System (SMS/800). Hoarding numbers is likewise illegal. A subscriber may not acquire more toll-free numbers than they intend to use. By FCC definition, “hoarding” also includes “brokering” which is the illegal lease or sale of toll-free numbers for a fee.

VoIP Lines Problematic With 911 Dialing

The Timesunion.com is reporting troubles with broadband phone service and 911. Phone service over the Internet can cause problems for callers trying to reach 911 that traditional phone lines (and fiber optic technology) don’t have. Emergency assistance professionals are advising callers whose home phone line is the Internet to manually check to see that the 911 system knows where to find them.

Toll Free Transfers Need No Down Time

There is a misconception that changing toll free carriers will cause an interruption in phone service. Carriers need to make sure subscribers understand that in most instances service can be transferred without any down time. If working with quality companies, the subscriber should fine the transfer to be seamless. The bulk of the work is completed before the new phone company forwards a transfer request and this process should take just a few days. To educate the consumer, toll free providers should discuss the transfer process with potential subscribers who may be suffering with poor quality toll free service because they fear costly interruptions if they transfer.

FCC More Vigilant

The FCC has been clamping down on violations of Section 251 (e) of the Communications Act of 1934, which prohibits the warehousing and hoarding of numbers. To ensure that toll free numbers are distributed in a fair and equitable way, the FCC is taking a close look at suspect activity. Recently they threatened an $11,000 daily fine to the owners of a California company for improper toll free use. This followed a string of unrelated instances, including at least one owner’s attempt to sell his numbers on eBay.

NASUCA Criticizes Hike In Interstate Phone Fees

The proposed hike in the interstate telephone contribution that consumers might soon be paying into the Universal Service Fund was recently criticized by the National Association of State Utility Consumer Advocates. The increase would bring the USF contribution to 12.9% of a users bill, compared with the current 11.4%. Every telephone user in the country pays into the USF already. The monies are used to maintain and subsidize rural telephone service to places where it would otherwise be prohibitively expensive.

The USF is controlled by the Universal Service Administrative Company, and overseen by a joint board consisting of FCC and state-level commissioners.

Read more here.

Much Discussion Over Toll Free Shortages, No Answers

The debate about toll free phone service continues. There has been a lot of discussion about concerns that the supply of available 1-800 numbers is nearly exhausted. There have not been any new toll free numbers introduced in the past nine years and an estimated 8,000 numbers or so are assigned each day. With demand high and supplies low telecommunications leaders are worried that this will create a real economic problem for United States businesses. Others argue that the problem is not too bad, yet. The debate continues.

Experts Fear Toll Free Black Market is Growing

As with any commodity in high demand, a black market for toll free numbers is growing. And we here that regulators are scrambling to control the illegal sales of valuable 800 numbers. With toll free service soaring in popularity while finite supplies of available numbers drop, attempts to illegally buy and sell choice numbers on the black market is increasing.

According to regulations enacted in 1997 by FCC, toll free phone numbers cannot be sold or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.