Fast and Easy

Getting toll free service has ever been easier. Service providers assign and reserve numbers off the database for their customers on a first-come, first-served basis. To get started, subscribers simply contact a service provider, find a suitable vanity number or numerical sequence, and then sign on for service. The process can’t get much simpler than that.

1-800 Numbers More Scarce Than Ever Before

Experts warn that the U.S. supply of available 1-800 numbers, dwindling for years, is now nearly depleted.

Toll free numbers enable callers to reach businesses, organizations, and non-profits without having to pay for the call. This marketing tool has been so successful that the available 1-800, 888, 877, and 866 numbers are decreasing while demand is growing at unprecedented rates.

Read more here.

The Legal Way to Obtain a Toll Free Number

Attempts to profit from the illegal sale of 800, 888, 877, and 866 numbers are in response to rapidly dwindling supplies. Thee FCC rules were established and are very clear. Hoarding and Brokering of toll free phone numbers is unlawful. Our experts advise anyone interested in obtaining an 800 number should legally obtain a toll free number through a reliable toll free service provider

Regulations Spurn Hoarding

According to regulations enacted on April 11, 1997 by the Federal Communications Commission (FCC) toll free phone numbers cannot be hoarded or brokered. These rules were approved after the FCC fielded numerous complaints about price gouging for catchy vanity numbers and popular numeric sequences. The FCC reports that anyone caught attempting to sell or broker an 800 number faces significant fines.

Getting Toll Free Service is Simple

Getting toll free service has ever been easier. Service providers assign and reserve numbers off the database for their customers on a first-come, first-served basis. To get started, subscribers simply contact a service provider, find a suitable vanity number or numerical sequence, and then sign on for service. The process can’t get much simpler than that.

Data Center for The SMS/800

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. SS/800 keeps records on the status of all 800 numbers, service providers, and call routing options. When an 800 number is disconnected, it goes into what is referred to as the aging process. After several months, it becomes available on the SMS/800 database.

Shrinking Number Pool Yet to Rebound

There are an average of 8,000 new toll free numbers registered each day. With a limited number of numerical possibilities, the finite supply is nearly expended.

There are no immediate plans to add another toll free pre-fix. In fact, the reserved 855 pre-fix is not expected to be released for several years. Meanwhile, toll free phone numbers have become a staple of the business world and demand is consistently rising.

According to the FCC, toll free numbers are becoming increasingly popular for business and personal use.

Read more here.

Allocation of Toll Free Numbers Managed by FCC

In March 1998, the FCC ordered the fair distribution of vanity toll free numbers. The Commission concluded that assigning vanity numbers would be on a first-come, first-served basis to ensure fair allocation of numbers. The FCC decided that “a first-come, first-served process is also the most efficient method for assigning toll free numbers because it is the most easily administered and least expensive way to allocate numbers.” The FCC also announced that the the first-come, first-served system avoids disputes among subscribers over who is entitled to a particular number.

What Are Your Options?

When getting a full service toll free/virtual office system, advise your clients to carefully consider the options. For instance, they should think carefully before getting the type of automated system that may turn off potential customers. These systems can be effective for some types of businesses: but they can be a detriment for many others. Consider whether an automated system matches a company’s image. If they do decide to go with an IVR system, buying one instead of renting one typically makes more financial sense.

Toll Free Numbers Transferrable

In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.