Getting Toll Free Service is Simple

Getting toll free service has ever been easier. Service providers assign and reserve numbers off the database for their customers on a first-come, first-served basis. To get started, subscribers simply contact a service provider, find a suitable vanity number or numerical sequence, and then sign on for service. The process can’t get much simpler than that.

SMSGOV’s List of Approved Toll Free Providers

In addition to the complete list of toll free telephone companies SMSGOV.com maintains; SMS-GOV.US also maintains a list of approved Toll Free Service Providers. We have compiled the full list here:

Data Center for The SMS/800

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers for the United States and Canada. The SMS/800 maintains and updates the database and keeps records of the owners of each number. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. SS/800 keeps records on the status of all 800 numbers, service providers, and call routing options. When an 800 number is disconnected, it goes into what is referred to as the aging process. After several months, it becomes available on the SMS/800 database.

Simplify with a PBX System

When starting a new company, there are many decisions to be made on communications, advertising, marketing, and customer service. Toll free phone service combined with virtual office systems streamlines management needs and reduces communications costs. With a toll free phone system that mimics corporate phone set-ups, any small business can have comprehensive telephone connections without having to install any new equipment or purchase new set-ups. We are finding that virtual office systems are becoming more and more popular, especially as companies attempt to keep their staff costs down.

Toll Free Review FCCs Domain

The FCC has a long history of reviewing legislation with regard to the use of toll free. For instance, the Telecommunications Act of 1996 amended section 228 to impose more stringent restrictions on the use of toll-free numbers to charge consumers for information services. On July 11, 1996, the Commission amended its rules governing interstate pay-per-call (900 numbers) and other information services to address abusive practices that threatened public confidence in toll-free numbers and left telephone subscribers vulnerable to unexpected charges for calls and information services.

FCC Ponders New Regulations For Net

Have you seen the latest news about the FCC and the federal government deciding whether to regulate the internet in a similar manner to the regulation of the phone system in the 1930s: Check out http://biggovernment.com

What Are Your Options?

When getting a full service toll free/virtual office system, advise your clients to carefully consider the options. For instance, they should think carefully before getting the type of automated system that may turn off potential customers. These systems can be effective for some types of businesses: but they can be a detriment for many others. Consider whether an automated system matches a company’s image. If they do decide to go with an IVR system, buying one instead of renting one typically makes more financial sense.

Toll Free Numbers Transferrable

In 1991, the Federal Communications Commission enacted a regulation that made 1-800 numbers ‘portable’—this simply means the number can be moved from carrier to carrier. (This is referred to as “porting” the number.) The idea was that subscribers should never have to worry about losing control of their preferred phone number if they switch carriers and they should never be locked into inferior phone service.

FCC Takes Strong Stance Against Illegal Practices

Attempts to profit from the illegal sale of 800, 888, 877, and 866 numbers are in response to rapidly dwindling supplies. Thee FCC rules were established and are very clear. Hoarding and Brokering of toll free phone numbers is unlawful. Our experts advise anyone interested in obtaining an 800 number should legally obtain a toll free number through a reliable toll free service provider.

Celebrity Toll Free Number Draws Publicity

While we are amused by all the publicity actor Bill Murray has been receiving over his new personal toll free telephone number, we are not surprised by his decision. Actors, sports figures and celebrities have long used toll free telephone numbers for their professional image. The numbers sometimes ring to staff, sometimes to taped messages, and sometimes directly to their managers and agents. Personal use of toll free service has mushroomed over the past decade and we expect it will continue to grow in popularity.