Until 855 Numbers are Released, 866 Toll Free Remain in High Demand

Toll free 800 numbers were introduced in 1967. Two decades later, when most of the 7 million possible numbers were taken, the 888 pre-fix debuted. It took just two years for that supply to run out. With the popularity of toll free service soaring and supplies dropping, the FCC then launched 877 in 1998 followed soon after by 866. While insiders initially worried that consumers would not recognize 877 and 866 as toll free, these numbers have steadily grown in popularity.

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FCC Hones in on Illegal Toll Free Marketers

Along with hoarding, the outright sale of specific toll free numbers is likewise illegal. Some crafty entrepreneurs have attempted to skirt the regulations by “leasing” or “renting” numbers. But industry insiders say the crackdown on illegal use of toll free numbers is aimed at this practice too.

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SMS/800 Spare Number Release System

Users who are waiting to reserve a number that will soon be returned to spare now know what time a given number will automatically spare. With the implementation of SMS/800 Release 16.0, numbers scheduled for automatic spare are released at 11 pm Central.

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The 866 Area Code

1-866 numbers are increasing in popularity. For many subscribers, it is easier to find a suitable 1-866 number these days than a 1-800 number. They are widely recognized as toll free numbers. AT&T introduced 800 numbers in 1967. Two decades later, when most of the 7 million possible numbers were taken, the 888 pre-fix was introduced. It took just two years for that supply to run dry. The FCC then launched 877 in 1998 followed soon after by 866.

Could Toll Free Rationing Really Happen?

In the past few years, proposals to ration toll free numbers have been narrowly defeated. Yet, rumors are still swirling that a rationing program for the few remaining 800 numbers is imminent. Supplies of 800, 888, 877, and 866 numbers are so depleted that availability is at an all-time low. But some say rationing the numbers, as the federal government did in 1995, is not the answer and could have a negative impact on the business community.

Despite De-Activations of 800 Numbers, Shortage Continues

A recent plea for the deactivation of unused 800 numbers resulted in a surge of numbers returned to the main database. But despite these mass replacements, the supply of available toll free numbers continues to dwindle as thousands of subscribers register for a 1- 800 number each day.

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TTY Access Over Toll Free Numbers

Sprint and Southwest Airlines now offer toll-free TTY (teletypewriter) and video relay access, giving deaf and hard-of-hearing customers direct access to Southwest Airlines customer service. With this toll free service, deaf, hard-of-hearing, and speech disabled customers needing to call Southwest Airlines can dial a dedicated toll-free TTY telephone number: 800-533-1305. That number is answered by a Sprint relay agent. The Sprint relay agent relays information between the Customer Service representative and the relay user in English or Spanish.

Industry Insiders Request Unused 1-800 Numbers be Released

The demand for retired numbers is so great that some companies are charging subscribers thousands of dollars to reserve one. Industry experts say that turnover of claimed numbers is minimal because toll free service is so effective and profitable that businesses, organizations, and non-profits who secure an 800 number tend to keep it.

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Avoid Renting or Leasing of Toll Free Service

Toll Free clients should be advised that they could be unpleasantly surprised down the road if they rent or lease a toll free phone number. Ownership is generally better, far less risks. No surprise loss of a valued number.

855 Not to Be Released Depite Toll Free Supply Shortage

With several million new toll free numbers registered each year, the supply of toll free numbers is quickly depleting. The scarcity is causing a rush to obtain new toll free numbers or to register for disconnected numbers returned back to the system. Experts say this type of intense demand can lead to price-gouging and unethical hidden fees. The safest and most cost effective way to secure a toll free number is to contact a reputable service provider such as the one we list on our COMPANIES page at SMSGOV.COM.

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