Toll Free Rationing May No Longer Be Just a Thing of the Past

The stock of available toll free numbers is now so depleted that insiders say government agencies may implement another rationing of the 800, 888, 877, and 866 pre-fixes within months. Rumors of a rationing program have subscribers scrambling to obtain numbers, creating an even more limited supply.

Read more here.

Chrysler Combats Image Concerns With Toll Free Hotline

In response to an announcement that more than 700 Chrysler car dealerships would close earlier this year, Chrysler announced a new toll free customer service phone number for Chrysler, Jeep, and Dodge vehicle owners. Anyone with concerns about service for their existing Chrysler vehicle or who needs information on purchasing a new car, can call 1-800-992-1997 for information.

New Phone Numbers Necessary

It is imperative that the new toll free phone numbers are released as soon as possible. Toll free is now a necessity for businesses, large and small. And on the heels of the recession, these new numbers will help existing businesses stay afloat plus will help new entrepreneurs start up their companies and instantly gain a large customer base.

Federal Gov’t Has Right to Tap Phones

Emerging technology has raised questions about how, and under what circumstances and situations, law enforcement agencies can tap into and trace phone calls. As new and enhanced telecommunications systems develop, the debate over this issue becomes more intense.

Read more here.

SMS800 Implements Automatic Number Spare Release at 11PM

To help users get the numbers they wanted and to help alleviate system congestion, the SMS/800 Management Team worked with the Resp Orgs and the Federal Communications Commission to make the change and set a regular sparing schedule.

Read more here.

Toll Free Service Expected to Expand

Toll free phone service is expected to expand substantially as new numbers become available over the next year or two. The increased supply of good toll free phone numbers will ease the strain caused by depleted stocks of these valuable phone numbers in recent years. Toll free service has become so popular that new subscribers will be scrambling to obtain the new numbers as soon as they are available.

What Should I know About the SMS/800?

The SMS/800 Data Center houses the main database of available toll free 800, 888, 877 and 866 phone numbers. SMS/800 maintains the database and keeps records of the owners of each number and the service providers. Available numbers on the database are assigned to subscribers on a first-come, first-served, basis. Additionally, the SMS/800 management team works with toll free service providers and with the owners and operators of the 800 numbers. The team has final authority on all issues that arise at SMS/800

Toll Free Providers Go Green

Saving paper is just one benefit of signing up for unique toll free phone service features. Toll free service has become a necessity for successful businesses, organizations, and not-for-profits. According to reports, 98% of Americans use toll free numbers regularly. Businesses can see increases of as much as 600 percent if an advertisement includes a 1-800 number. Toll free numbers increase market reach, enhance customer confidence, establish recognition of brand image, and sustain businesses during times of a weak economy.

Read more here.

New Numbers Could Help With Recession Woes

The anticipated expansion of the supply of available good toll free phone numbers could ease stress on countless business owners harmed by the recession. Toll free service allows businesses to expand to new customer bases, reach new clients, and improve customer service.

Thank You for calling Dish1up!

The website FTA-GODS.com focuses on all aspects of Free To Air satellite television. Today, administrator Ben Popken spoke openly, addressing the widely concerned issue of toll free number 800/888 confusion and the illegal practice of brokering and squatting “1-800” telephone numbers

Popken is alleging that an independent “DirecTV Marketer Steals DISH Network Customers Via 800 Number Squatting.” Popken wrote on the FTA-GODS website to address his concerns over the confusion between the United States satellite TV company Dish Network’s toll free number 800-333-DISH vs, the number Ben Popken dialed 888-333-DISH. Popken claims the representative that answered his call misrepresented the company as Dish Network, rather than the independent DirectTV marketing company it is.

Popken’s Full Transcript from fta-gods.com below:

A sneaky DirecTV marketer has bought up toll-free numbers that end in “DISH.” When DISH Network customers call up, the operators make it sound like they’re from Dish and offering them a free service upgrade, but in reality, they’re switching the service and slamming the Dish Network customer into a DirecTV service contract.
The real number for DISH is 800-333-3474, but this company has bought 888-333-3474, and according to reports on 800 notes, several other 800, 888, 866 numbers that end with “DISH.”
We first heard about it in a message left on our Consumerist hotline:
TRANSCRIPT: “I had to authorize a new Dish receiver. The number on the screen said 1-800-333-DISH. I dialed 1-888-333-DISH. I got a guy that immediately asked for my name, phone number, address, email address, and talked about the new specials that he could give me for being such a loyal customer. I kind of just wanted my receiver authorized.
And he says, these are some great deals, and you should get rewarded for being such a loyal customer since you’ve been with Dish Network so long.
Then he says, “if I send you these new boxes out, keep in mind that these are direct Tv boxes…”
It turns out that it was a DirecTV franchise that was capitalizing on people mistaking 1-800-333-DISH for 1-888-333-DISH. They’re not telling people who they are upfront and they’re getting a bunch of information when you’re thinking that you’re talking to a company that you already trust and have an account with. So it really ticked me off. It’s totally uncool. Hopefully you can print this and people won’t get confused anymore.” :END TRANSCRIPT
Very clever. If you accidentally sign up for this, best thing to do is a charegback. Unsurprisingly, the folks on 800 notes say the sleazy DirecTV marketers are not that nice about giving refunds.

The full FTA-gods.com article by Ben Popken can be viewed here

Read 800notes comments about 888-333-3474

More info on toll free number squatting can be found here