Pfizer has launched a new toll free number as part of a program to provide people with free prescription drugs for up to a year to people who have lost their jobs and health insurance. To be eligible, people must have lost their job since January 1st and have been on Pfizer drugs for three months or more before that. Patients can call a toll-free number, 866-706-2400, to sign up.
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Power companies all along the East Coast are in the process of setting up toll free numbers in case of a hurricane this summer. As the annual storm season approaches, and with predictions indicating a high number of hurricanes in 2009, toll free phone service will be one of the main ways people can obtain information prior to the storm and assistance, if necessary, afterwards. For example, Virginia Dominion Power has set up 1-888-667-3000 to report outages or downed lines. The company’s outage reporting system, which consists of call-center representatives as well as an automated voice response unit, can handle up to 100,000 calls an hour.
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A reminder of the need for new toll free area codes: more than two-thirds of the available supply of 800, 888, 877, and 866 numbers are taken and millions of new subscribers are registering every year. Business owners who wait much longer to obtain a number might find themselves out of luck. In a competitive market, a toll free number is a valuable commodity for every business. To manage fair distribution of the numbers remaining, federal agencies have cracked down on the illegal sale of 800 numbers and the hoarding, or stockpiling, of numbers and this is helping somewhat. The real solution, many say, is the release of reserved toll free numbers.
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Triggerfish, also known as cell-site simulators or digital analyzers, are nothing new: the technology was used in the 1990s to hunt down renowned hacker Kevin Mitnick. By posing as a cell tower, triggerfish trick nearby cell phones into transmitting their serial numbers, phone numbers, and other data to law enforcement. Most previous descriptions of the technology, however, suggested that because of range limitations, triggerfish were only useful for zeroing in on a phone’s precise location once cooperative cell providers had given a general location.
Read more here.
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A proposed merger of Frontier Communication Corporation and Verizon Communications, Inc. that could affect 500,000 subscribers will undergo comprehensive consumer input, including public hearings, and a close examination by state regulators. Frontier and Verizon announced their merger request in May. Under Ohio law, the merger is automatically approved if the Public Utilities Commission of Ohio (PUCO) fails to suspend the process within 30 days of the application.
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Attended a very interesting telecommunications conference last last week, At one workshop, a member of the Tollfree Advisory Committee at SMSGOV.com discussed that the scarcity of available, good toll free numbers is causing a surge of subscribers scurrying to obtain toll free. Some of the attendees at the meeting fear that small businesses nationwide could see disastrous economic fallout. Toll free numbers are proven as an effective marking strategy that increases customer base and boosts revenue. The depletion of supplies are creating much discussion within the industry.
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The FCC does not play a role in the assignment of numbers to subscribers. However they do set and regulate the guidelines under which 800 numbers can be used and obtained. According to the FCC, hoarding and warehousing numbers is prohibited and punishable with severe fines.
Read more here.
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866 numbers are the newest toll free numbers, released by the Federal Communications Commission in 2000 to address the shortage of 800, 888, and 877 numbers. Once consumers began to recognize the 866 pre-fix as toll free, the value of 866 soared. Recent studies indicate that 9 out of 10 consumers recognize 866 as a toll free number. The 866 numbers are more popular then ever before, increasing in demand every day.
Read more here.
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On the heels of an announcement that more than 700 Chrysler car dealerships would close early this summer, Chrysler has announced a new toll free customer service phone number for Chrysler, Jeep, and Dodge vehicle owners. Anyone with concerns about service for their existing Chrysler vehicle or who needs information on purchasing a new car, can call 1-800-992-1997 for information.
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According to the 2007 Wiretap Report, federal and state courts issued 2,208 orders for the interception of wireless, local phone, or Internet communications in 2007. This represents a 20-percent increase over the previous year.
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