Posted on July 16, 2009 by smsgov
Although we have discussed this on this site previously, it seems there are still some misunderstandings about the FCC’s role in toll free practice. The FCC does not play a role in the assignment of numbers to subscribers, however they do regulate the guidelines under which 1-800 numbers can be used and obtained. For instance, the hoarding and warehousing of numbers is prohibited and punishable with severe fines—recently illustrated by a citation for an $11,000 fine each day a California company continued to implement improper toll free practices. Numbers are assigned by toll free carriers and phone companies.
Filed under: Information | Tagged: 1-800, telecommunications, toll free, toll free number, toll free services | Leave a comment »
Posted on July 15, 2009 by smsgov
Many news reports on how to succeed in the business world during a recession are providing advice that we here in the telecommunications industry have long known—that the value of a 1-800 number cannot be underestimated. A toll free number lends credibility to any business, enhances customer service, and increases customer confidence. Studies show that sales can double and word of mouth referrals can increase by as much as 200% making toll free service indispensible for all types of business.
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Posted on July 15, 2009 by smsgov
In recent years, the limited availability of new toll free numbers has created an intense and competitive demand for valuable 800, 888, 877 and 866 numbers. Following the emergence of a black market for these numbers, sources say federal authorities are cracking down on illegal toll free practices, including reports of attempts to sell or lease numbers off eBay. Let’s hope so.
With depleted supplies leading to a growth of illegal hoarding and leasing practices, experts say it is imperative that subscribers be informed on the proper acquisition and use of toll free numbers. Its incumbent upon the FCC and telecommunications companies to educate subscribers.
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Posted on July 14, 2009 by smsgov
Recent news reports have revealed a drastic reduction in accessible, quality, toll free numbers nationwide. These reports have spurred concerns that accessible toll free numbers will soon run dry. Supplies of numbers may, indeed, be low however there are still carriers that can provide their customers with a good supply of toll free numbers that will suit the needs of their business or non-profit. The trick is to research carriers and find one that offers an ample pool of numbers. Subscribers can still attain good numbers from experienced and reliable carriers.
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Posted on July 13, 2009 by smsgov
The Wall Street Journal recently touted toll free numbers: “…having a toll-free number is quite cheap these days when you consider the benefits it can offer a fledgling business. Making it easier for prospective customers to call — and to remember what to dial — will only boost call volume, and your sales potential.” The Wall Street Journal also stated “Studies have found that toll-free numbers used in advertising produce many more calls than standard phone numbers.”
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Posted on July 12, 2009 by smsgov
As telecommunications experts, we are actively spreading the word about the scarcity of good toll free numbers. Are we succeeding? Business owners should be educated and prepared for the shortfall at a time when they may need the advantages of toll free the most. With the economy still floundering, this dearth of available 1-800 numbers comes at a time when economists are advising business owners to shift their marketing tactics to direct response—including using toll free to attract consumers and sustain relationships with existing customers. We know that toll free helps businesses. But getting good numbers, with supplies dwindling, is becoming a challenge. The best advice, still, is to obtain a good toll free phone number today.
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Posted on July 11, 2009 by smsgov
In the past year, the telecommunications industry has seen a steady increase in toll free subscribers. It appears to be in response to recent reports about the rapid decline of available 800 numbers, coupled with growing public awareness about the effectiveness of having a 1-800 number. A steady stream of requests are pouring in for toll free 800, 888, 877, and 866 numbers and applications. In recent years, reports indicate that an average of 8,000 new toll free numbers have been assigned daily. If this number continues to increase, and the reserved 855 numbers are not released, the shortage of available numbers will eventually have a detrimental impact on new businesses.
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Posted on July 9, 2009 by smsgov
Crime victims now have more access to information about the custody status of their offenders thanks to a new toll free service provided by the Lafayette Parish Sheriff’s Office in Louisiana. Citizens can call the LAVNS’ toll-free hot line at 866-LAVNS-4-U to find out if their offender is in jail. They also can register to be notified when that offender is released or if that offender escapes. The victim will receive notification calls regarding the status every half-hour for 48 hours.
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Posted on July 7, 2009 by smsgov
The Call-Capture feature, available from some toll free carriers, is an indispensable marketing tool that can be used in a variety of ways. Using Real-Time Automatic Number Identification (ANI) every single call to a 1-800 number can be identified. ANI provides a business owner with the caller’s ten-digit phone number, even if the call came from a blocked number. With this tracking feature these blocked calls can be unblocked and made available to the subscriber. With every call to a toll free number accounted for, the subscriber can develop very specific marketing plans.
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Posted on July 4, 2009 by smsgov
This week of July Fourth, veterans’ groups nationwide typically receive twice the number of inquiries and requests for help than at other times of the year. usual. There are numerous veterans advocacy services available through 1-800 phone number inquiries. There are several dozen toll free numbers listed exclusively for organizations and agencies offering some type of service for U.S. veterans. (866-VETS-NJ4U and 800-273-TALK are two examples.)
Filed under: Information | Tagged: 1 800 numbers, 1-800, july fourth, toll free, toll free number, toll free numbers, toll free service, veterans organizations | Leave a comment »
Toll Free Service Management System News 